Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

eBay website crashing a lot on Chrome

I have been having a difficult time using eBay recently on the Chrome browser for Windows.The site appears to be running a lot slower, and has been completely freezing or just crashing quite often for me.I was just wondering if anyone else has been e...

User avatar by Community Member
  • 391 Views
  • 5 replies
  • 0 Helpful

ebay Search engine only bringing up limited numbers of items

Hi all, has anyone noticed in last 24 hrs that when searching for items its only giving a very small number of results ?? my example is "Athearn Ho Scale" this should normally bring up thousands of items globally but only giving 1183 today!! And the ...

User avatar by Community Member
  • 1203 Views
  • 14 replies
  • 0 Helpful

Paid for an item but EBay says it is unpaid.

Hi guys,I am experiencing an issue with EBay where I've already paid for an item I won from an auction however when I check back on Ebay a few moments later.. it tells me the item has not been paid.I've paid for the item like 3 times now. I have imag...

Resolved! Email address

Good morning. I am in Ireland. Somebody in Australia has been using my email address as an EBay Australia customer for the last 2 months. I have been receiving dozens of emails from EBay Australia when this person purchases something. I have this per...

User avatar by Community Member
  • 620 Views
  • 5 replies
  • 0 Helpful

Click and collect messages

I keep getting two sets of Click & Collect reminders which I should not be getting. One is from an item I bought along with another item from the same seller, both of which I received in one package.The other is from a purchase which was cancelled by...

User avatar by Community Member
  • 158 Views
  • 1 replies
  • 0 Helpful

eBay Purchase Page: Item sent icon, feedback given icon, and feedback received icon, gone, WHY????

With the icons removed: item sent, feedback given, feedback received. makes it hard to navigate my purchase history. At the moment I have 6 sellers sending at the same time, with received items in between. Before, I could look at purchase history ico...

User avatar by Not applicable
  • 1106 Views
  • 15 replies
  • 4 Helpful

Resolved! Problem with bid due to cancelled orders, but I have no cancelled orders

Anyone else encountering this? Bought some items earlier today but when bidding on something this afternoon (that I really wanted...) when went to place a bid in the last few minutes I was refused, with the message "You're unable to buy this item bec...

Resolved! Item titles in the store is being repeated twice

As you can see all the item titles are repeating. When clicked on the it seems alright. It is also good on Ebay android app.. Seem like a glitch. I tried ending and relisting with hope that it might fix automatically... Found it doesn't work. Are any...

Screenshot 2023-05-12 200905.png

Compliance Restriction - Please Help

Hi guys, need some advice and guidance on this issue... Two weeks ago, my eBay account got restricted due to a "compliance" issue.. I was asked for my verification documents showing name and address.. i submitted those.. waited a couple of days, no ...

User avatar by Community Member
  • 757 Views
  • 5 replies
  • 0 Helpful

scanning tracking

3 May 2023. Tracking scanner worked on Monday and today it won't scan, anything, on both phones. I have to enter them manually. Why? Or, is there, typically ebay style, no answer. I hope this gets fixed quickly because entering manually is very time ...