Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Unable to add bank account for seller payouts

For several weeks now I have been unable to add a bank account for seller payouts.When selecting an Australian bank for payout I receive the error:The webpage at https://ap-test.trustly.com/_/orderclient.php?Locale=en_US&OrderID=7365412764&SessionID=...

User avatar by Community Member
  • 1977 Views
  • 17 replies
  • 1 Helpful

Resolved! Feedback narration pre-filled

I am trying to leave positive feedback for an item I have received - as I have done many times before. But I find the field where you can normally type your own words (e.g., "item as described, sent promptly ... etc") is prefilled with words that som...

User avatar by Community Member
  • 101 Views
  • 1 replies
  • 0 Helpful

New items for sale showing as 'used' in search

Hi I'm hoping someone can help! My new item listings are showing up google search as 'used'. I have double checked and all are marked by myself on my listing as New without Tags. Does anyone know how to correct this please? Am i missing a step or som...

User avatar by Community Member
  • 103 Views
  • 0 replies
  • 0 Helpful

Ebay keeps adding a 1 on the end of my bank account

So yeah as stated every time I've tried to set up my account through eBay at the very end of adding a bank account for payments it adds a 1 on the end of my account number, I've looked all over the internet for a reason as to why this would be happen...

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  • 112 Views
  • 3 replies
  • 0 Helpful

Not getting feedback

I am wondering if there is a technical issue. For the past six or seven items I have bought off eBay, I have not received any feedback from the sellers. If it was just one or two, I'd not worry, but it does seem odd that a whole bunch in a row haven'...

User avatar by Community Member
  • 369 Views
  • 13 replies
  • 0 Helpful

What causes the 'No healthy upstream' error. I can't bid on anything or even see these items in full

I have been trying to use eBay today but I keep getting an error saying 'no healthy upstream'.I haven't been able to bid or anything and it is quite annoying, as I need to get something quickly for a conference I am putting together.When will this be...

User avatar by Community Member
  • 52449 Views
  • 7 replies
  • 1 Helpful

Spam listing

Ebay listing REMOVED is spam. I cannot get it off my watch list and when you push delete item it says Congratulations you've listed Spam and Eggs. I can't find a way to tell Ebay it's there!

User avatar by Community Member
  • 312 Views
  • 10 replies
  • 0 Helpful

Cannot join Ebay Plus

The following error appears: HTTP Status 500 – Internal Server ErrorType Exception ReportMessage Servlet.init() for servlet [appServlet] threw exceptionDescription The server encountered an unexpected condition that prevented it from fulfilling the r...

How to I update email?

The email address associated with my Ebay account is no longer in use, however when I try to update to my correct email there's a message saying that email is already in use. As far as I know I only have one Ebay account. How can I update it?

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  • 71 Views
  • 2 replies
  • 0 Helpful

All Inbox messages are gone........

Hi all, in the many years I've been a member, this has never happened to me. I haven't been on EBay much in the past year, does anyone know whether messages are being deleted after a period of time? I wouldn't waste your time asking, if it was possib...

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  • 109 Views
  • 4 replies
  • 0 Helpful