Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

UX Bug - Unable to upload image within 2nd and subsequent messages within a 'returns' thread.

After receiving an incorrect part number on an order, I made a returns request with a seller and attached a couple of images with my initial returns request message. The seller then asked for a different photo of the part number on the label of the p...

Screenshot 2023-05-08 152754-1.png

Incorrect seller address - how to correct?

I am currently selling an item on eBay. The item location isincorrectly shown as the Ashmore and Cartier Islands whichare an offshore Australian island group in the Indian Ocean.They are unpopulated and obviously giving potential buyersthe wrong impr...

Ebay Issue (Pardon our interruption...)

Hi all, I'm running into an issue I'm trying to get in contact with eBay via chat, and I keep getting an error Pardon our interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons thi...

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  • 2 replies
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Resolved! Afterpay option is unavailable

Afterpay option is not available for eligible items at the moment, it's simply not showing during checkout. It was working fine before, I made my last purchase just two weeks ago using Afterpay.

Ebay Load More Button Failing To Load

I am a buyer and I am having issue with the new load more button on ebay search results.It works for the first and second request then it fails to load anymore content.I have more than one browsers and have had the same issue on all 3.This is having ...

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Why does my Australian Ebay account keep switching to the US Ebay

Getting a little frustrated with my account it's been doing this for a while but when I log into my account it automatically switches to Ebay US so I can't view listings in AU $ and hardly any Australian listings come up in search. What it does upon ...

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  • 4607 Views
  • 12 replies
  • 4 Helpful

Ebay gift card balance

I bought a VIRTUAL item on Roblox with my $50 giftcard (AUD) that I purchased from woolworths. The purchase worked and I got my items, but now there is no balance left on my card WTH and I can't buy anything with it the balance has been reduced to ex...

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  • 1950 Views
  • 2 replies
  • 0 Helpful

Payment

First time seller, I listed an item, now trying to sync with payonare but my country is locked... Can't work out how to change this? I changed my details already in ebay account settings but it's not transferring over. Is this because I created the a...

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  • 350 Views
  • 1 replies
  • 0 Helpful