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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Unable to leave positive feedback

My Purchase History page for a particular item does not provide an option to provide Feedback. It is the only time I have encountered this problem. I am very happy with the Seller & their service & want to leave positive Feedback. The seller has sugg...

I am unable to charge my credit card details Because I cannot access that area in my account

I am unable to charge my credit card details Because I cannot access that area in my account settings I have been trying to do this for 4 weeks . O did MSG eBay and was told it was a problem they were working on 10 days ago. But its still not fixed. ...

Not receiving saved searches notifications.

Is anybody else having trouble receiving notification from saved searches. Was getting eMails until the middle of December 2017, nothing since. All searches say that I'm subscribed.

User avatar by • Community Member
  • 1140 Views
  • 8 replies
  • 1 Helpful

Resolved! Saved Search email no pictures

No longer getting pictures in the saved search notification emails. This was useful for those searches with only a small number of results. Now I have to click every email to see what results there were!!

Retract Bid Timing Out

I’m trying to retract my bid and I’m within the correct parameters, although it keeps timing out. Been trying this for a day now on mobile and PC ebay Aus, fix this issue ASAP

Resolved! Problem with loading on items for sale.

Just happened 2 days ago. Clicking on an item for sale, the page pops up all garbled and mixed up. Picture over to opposite side of page, no buy it now or place bid button. Everything mixed up. Overwritten wording. Some pages say : "having problem co...

microdeposits not being sent to bank account

I've been trying to receive my pay out for sold items for months now. eBay was asking me to verify my bank account again, saying it will send 2 microdeposits. These microdeposits have not been sent, despite everything I have tried! It is starting to ...

User avatar by • Community Member
  • 188 Views
  • 3 replies
  • 0 Helpful

Paypal invoice

Hi, I have purchased trade tools on ebay through paypal , and the paypal invoice does not describe the item purchase as it has in the past, I now cannot submit paypal invoices for a tax deduction.Not Happy!!!

User avatar by • Community Member
  • 63 Views
  • 1 replies
  • 0 Helpful

Communication and Support

I cannot get any support nor can I find any way to communicate with eBay. This is a stereo typical of a company that has become too large to be concerned about their customers. If anyone else is having the same issues, please make it clear to anyone ...

My listings don't show up after search

Dear people,This is me again. I managed to create a new second listing. The problem is now that both my listings I created last night and today do not exist for ebay buyers. They don't show up after search.I'm verified. I talked to someone through ch...

User avatar by • Community Member
  • 125 Views
  • 4 replies
  • 0 Helpful

Can't Refund Buyer Return

Can't refund buyer for return today.Called Ebay & spoke to both Mary & Tiffany. There is no work around & they asked me to try to refund again tomorrow.

User avatar by • Community Member
  • 113 Views
  • 1 replies
  • 0 Helpful

Can't finish my listing - wrong location

Dear people,I didn't sell on ebay for a while. Started again, and this is a hell. Like nothing like this happened to me before.First listing doesn't show up when I search for it.Second listing can not be finished. I updated all my business policies, ...

User avatar by • Community Member
  • 207 Views
  • 10 replies
  • 0 Helpful

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