on 21-11-2021 11:14 AM
I attempted to apply AFTERPAY10 on checkout but received message
code is not applied "as I have used this Voucher before on a transaction."
I then read conditions for this voucher which were a bit convoluted.
Condition #3. seems to imply it's possible to use the code more than once. Further reading to condition#5. then states otherwise. link below
Why cant eBay apply a notice before pressing buy that this offer can only be used once during the offer period.
I could have searched further to purchase from another seller for 10% less without this AFTERPAY10 offer that only works once.
It's a pain to contact seller that you do not wish to proceed.
Com'mon eBay. Do the right thing have a notice of condition of voucher before pressing buy.
https://sellercentre.ebay.com.au/promo/afterpay10
Solved! Go to Solution.
on 27-11-2021 09:42 AM
@countessalmirena wrote:Several studies reveal the horrifying truth - that most people really do not read those terms & conditions, even though they should.
I don't think it would be too difficult for eBay to clarify the voucher's being able to be used only once. Something like this would be just that extra head's-up to people who tend not to read T&Cs:
Enter code at checkout to redeem. Hurry, your single-use voucher expires 23/11/2021. Terms and conditions apply.AFTERPAY10For more details, see Terms and ConditionsWhen a buyer can misinterpret something like this unless they've already read the terms and conditions, it helps to make the buying experience as simple as one can.-------------------------Great suggestion!When I read the opening post, I guess my first impression was-Didn't they realise most vouchers on ebay do tend to be one use vouchers? The answer of course is no, they didn't. I've used vouchers before, I have hung around the forum long enough to read about them too, so some knowledge sort of seeps in and it can be easy to forget that this isn't the case for all buyers.Even those who do have a quick look at T&C's weill rarely diligently read every word. They will read as far as they think they need.I read the T&C's. It is true that it is clear in #5 that the voucher can only be used once.But the thing is, there are 18 T&C's.And one thing I learnt in my teaching career, dealing with both students and their parents (and staff too, if we're honest here), is you can never make anything too simple. In fact, you need to make things as clear and simple as possible and then repeat them another way if you hope to have everyone on the same page.I'd like to see the bit I highlighted in red as part of the ad when they first offer/advertise the discount to buyers. Right at the start. Then customers could click into terms and conditions to read up further.I don't think it should need to come up as a 'warning' when the customer actually used the code, it would be better right at the start.
21-11-2021 11:17 AM - edited 21-11-2021 11:18 AM
Contact eBay and tell them of your disgruntlement
Of little use to post a c’mon eBay message on a member to member forum that nobody from eBay reads
Or read the t&c before rather than after.
on 21-11-2021 11:22 AM
Wow, it clearly says before you buy, Terms and conditions apply, or are you one that doesnt read the T&C's then has a big sulk when they don't suit you.
on 21-11-2021 11:24 AM
NB. Perhaps I should have said 'Com'mon eBay. Do the right thing, have in plain English "you can only use once" and not 'notice of conditions of voucher before pressing buy. ' 🙄
on 21-11-2021 11:26 AM
Oh come on @sugar249 Don't be so narky. 😛
on 21-11-2021 11:28 AM
I thought this was a friendly forum. Obviously not.
on 21-11-2021 11:29 AM
Not reading the t&c because they are not 'plain English enough' still does'nt make it a scam
🙄
21-11-2021 11:29 AM - edited 21-11-2021 11:30 AM
on 21-11-2021 11:41 AM
As I have said @sugar249 why the narkiness?
I was off guard thinking the voucher could be applied more than once when it popped up.
It would appear to anyone other than those in the know that it could only be used once.
So I do feel put out. I took responsibility and continued with purchase rather than contacting seller to cancel.
Is it possible for kinder input by those replying.
Cheers one and all for an unhelpful discussion forum.
on 22-11-2021 11:34 AM
I agree @aga036. There are some nasty types here, sadly.
Don't know why certain members just can't simply say "Unfortunately it's a single use voucher", and leave it at that.