Advertised for $7 - charged $999 AFTER checking out

[lizdav_ev9fa]

I had selected a product 2x lithium batteries and placed it in my cart for a week. Changed quantity to 2 of the item, total product as per cart was $15 + free postage. Checked out using PayPal.

Checking my bank balance today I have been charged $1898.10!!! I was extremely confused and went back to the listing which has been updated to the price of $999 for 2x lithium batteries! (Double checked to ensure I didn’t buy 2 pallets worth for their price 😑)

Is this even possible to happen? Is it likely that the seller has been hacked? I have contacted the seller to advise not to post the item and to issue a refund ASAP as I won’t be buying two single batteries for $2k but no response, I have also lodged a PayPal claim.

Is there anything else I can do? And has anyone else experienced this?

[springyzone]

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@lyndal1838 wrote:

At a guess I would say the batteries are out of stock and the seller increased the price so no-one would buy until they get more stock. 

Did you look at the listing price before purchasing the second battery?

Why oh why did you open a paypal dispute before checking here?  You may well lose it if it is not done properly.  If the seller posts an item with a tracking number you are done for.

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I was wondering that same thing.

But I have to say, if I were a seller and did that, then someone bought at that price, I absolutely would not keep the money and just post the item. I'd feel honour bound to refund and explain. Anything else seems unethical.

I do hope the buyer succeeds in getting a refund. I am having trouble getting my head around the idea the price could alter after a purchase. Worth doing as dave said and re-checking that original listing.

[lyndal1838]

The history shows that the OP bought at a special offer price.....and no sign of the seller altering the price in the listing.

I have to wonder if ebay has been up to some shenanigans.

[jellybirddesigns]

What does the transaction show in your purchase history?

[lizdav_ev9fa]

I’m wondering if there was a glitch on Ebays end looking at the details. I had, had these items in my cart for about 2 weeks before checking out.

Would make sense if in that time the seller had changed the price to $999 due to being out of stock like you said, but it wasn’t updated in the cart and when I have checked out it has gone through at the adjusted price and not the price that the EBay shopping cart was showing.

Hopefully the seller responds soon, been waiting a few days now.

[4channel]

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@lizdav_ev9fa wrote:

I had selected a product 2x lithium batteries and placed it in my cart for a week. Changed quantity to 2 of the item, total product as per cart was $15 + free postage. Checked out using PayPal.

Checking my bank balance today I have been charged $1898.10!!! I was extremely confused and went back to the listing which has been updated to the price of $999 for 2x lithium batteries! (Double checked to ensure I didn’t buy 2 pallets worth for their price 😑)

Is this even possible to happen? Is it likely that the seller has been hacked? I have contacted the seller to advise not to post the item and to issue a refund ASAP as I won’t be buying two single batteries for $2k but no response, I have also lodged a PayPal claim.

Is there anything else I can do? And has anyone else experienced this?

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I've looked at  the page. At first I thought somehow there was a mistake with the decimal point and it was suppposed to be $9.99. But then I looked at some other stuff. I saw ....  Seagate Expansion 2TB Portable USB3.0 Hard Drive HDD for AU $9,105.00 and then there's a 12V 'Coffee w/ Cup' LED Sign 43cm x 23cm w/ Power Adapter & Chain for Shop for AU $999.95. And then there's this .. Handgun Bottle Opener Keyring Metal key ring Keychain Caliber Winchester OZ for AU $999.65.

I wonder how the seller is still not aware of what's happened to their listings.

[lyndal1838]

Did you look to see if the seller has made alterations to the prices on those listings?

If thy did then of course they are aware of those prices.

[imastawka]

There's been no revision to the OP's item's price since 6th September

[lyndal1838]

It is looking more and more like ebay shenanigans.

[davewil1964]

The OP had them in their cart for a 'fortnight'. Who knows when they actually carted them before finally deciding to purchase.

I suspect prior to 6 Sep.

[janeababe]

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@lizdav_ev9fa wrote:
I had selected a product 2x lithium batteries and placed it in my cart for a week. Changed quantity to 2 of the item, total product as per cart was $15 + free postage. Checked out using PayPal.

Checking my bank balance today I have been charged $1898.10!!! I was extremely confused and went back to the listing which has been updated to the price of $999 for 2x lithium batteries! (Double checked to ensure I didn’t buy 2 pallets worth for their price 😑)

Is this even possible to happen? Is it likely that the seller has been hacked? I have contacted the seller to advise not to post the item and to issue a refund ASAP as I won’t be buying two single batteries for $2k but no response, I have also lodged a PayPal claim.

Is there anything else I can do? And has anyone else experienced this?

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I've had a similar  experience but not via eBay.....but with PayPal. 
I bought an item off another site, price at checkout was $26AU. (Free postage) HOWEVER.... when it all went through PayPal and came up as 'transaction complete'.... it now showed $40AU and the original price now showing as USD 😳

Bugga, well not much I could do, so I waited for the item to arrive. It took 8 weeks due to covid..... 

I ordered a hanging cane cat basket. What I got was a 30cm x 30 cm cloth cat hammock. Value $3AU listed on the label. Man, was I annoyed.

I took photos of everything. I put in a PayPal claim for a refund. The seller was VERY quick to reply, saying things like, return item for refund.... I answered NO. Give me a refund! 
He'd say: I give you partial refund! ...... I answered NO. Give me a full refund.

I went on to add all my pictures to the listing, showing original costs, changed costs at checkout, the parcel I received etc (I screenshot everything 😊) and I called him a scammer.

then I get an PayPal message saying the seller has given me a full refund, this case is now closed.

good I thought. 😉. But.... I still kept getting msg from PayPal saying I needed to respond to the open case, but when I went to it in PayPal, there was nowhere for me to respond to! It was very weird and I put it down to a glitch. 🤷‍♀️

Paypal FAQ states refunds may take up to 30 days to show back into your account or bank account. Which ever source the funds came from.  'Sigh....30 days' 😑

Then I got a PayPal msg saying the case closed because I didnt respond to the seller.  I'm like whaaaaaatttttt????? 
No refund has turned up. It's now been 2mths since I got the 'seller has given you a full refund' msg.  

I think this 'seller' has been able to manipulate PayPal somehow. It's my only conclusion..... and since it came from China (even though it stated it was coming from Sydney) I think it's possible they've learned how to piggy-back PayPal. 

Goodness, I hope you can get your money back....... 🙏🙏🙏. Good luck with it all.