Beware of any warranty

[ozlearner]

Recently I purchased a replacement lithium battery for my Dyson vacuum cleaner.

The seller advertised a 3-year warranty.

However, within 6 months it went dead. The seller ignored my complaint.

I have learned from my mistake: such warranty in E-bay is useless.

Moreover, I have learned that Ebay cannot punish the seller.

I believe the seller is still advertising procuct the same way until now.

[imastawka]

You cannot name and shame on the boards.  A moderator will remove the name.

How on earth did you think an overseas seller was going to honour a warranty?

Let alone a Chinese seller.

You had 180 days to open an Item not as described case in Paypal.

Always buy from a reputable authorised dealer.

[ozlearner]

I know that they will remove the seller's name.

But at least some have read my message

I think Ebay should punish such sellers by downgrading their rating.

All sellers want to maintain their rating as nobody would consider buying from those below 98%.

[brerrabbit585]

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@ozlearner wrote:

I know that they will remove the seller's name.

But at least some have read my message

I think Ebay should punish such sellers by downgrading their rating.

All sellers want to maintain their rating as nobody would consider buying from those below 98%.

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You didn't read any of the dozens of existing threads on this subject before you bought so what makes you think anyone will read and benefit from your warning?

[imastawka]

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@ozlearner wrote:

I know that they will remove the seller's name.

But at least some have read my message

I think Ebay should punish such sellers by downgrading their rating.

All sellers want to maintain their rating as nobody would consider buying from those below 98%.

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You would be surprised how many don't even bother to check.

[eol-products]

Unfortunately you cannot expect to pay less than a 1/4 of the price of a genuine one and expect it to last or do anything a seller says.

Lithium batteries can be dangerous and as much as the genuine price is not cheap it will last and not be a potential fire problem.

[springyzone]

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@ozlearner wrote:

I know that they will remove the seller's name.

But at least some have read my message

I think Ebay should punish such sellers by downgrading their rating.

All sellers want to maintain their rating as nobody would consider buying from those below 98%.

---

I didn't see the seller's name but even if I had, I doubt it would be of much help.

Think of your audience. The small group of boardies here are mostly people who have been around ebay for a while and would rather step on nails than buy their expensive electricals from Chinese sellers, so you're speaking to the converted.

As for nobody considering buying from a seller below 98%, that's not necessarily true either. Lots of buyers wouldn't even know this little messageboard exists, let alone that they can check a seller's feedback. And in the real world, a score of eg 95% would probably look good to a lot of people.

I've bought from sellers with scores under 98%, without having any issues, but it depends on the feedback. For some smaller sellers, just one or two dodgy buyers can pull their rating way down.

[4channel]

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@ozlearner wrote:

Recently I purchased a replacement lithium battery for my Dyson vacuum cleaner.

The seller advertised a 3-year warranty.

However, within 6 months it went dead. The seller ignored my complaint.

I have learned from my mistake: such warranty in E-bay is useless.

Moreover, I have learned that Ebay cannot punish the seller.

I believe the seller is still advertising procuct the same way until now.

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Sorry to hear of your issue. Can I ask where the seller is please?

[padi*0409]

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@4channel wrote:

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Sorry to hear of your issue. Can I ask where the seller is please?

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I take it you didn't read Stawk's post right after ozlearner posted..................

"How on earth did you think an overseas seller was going to honour a warranty?

Let alone a Chinese seller."

[4channel]

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@padi*0409 wrote:

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@4channel wrote:

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Sorry to hear of your issue. Can I ask where the seller is please?

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I take it you didn't read Stawk's post right after ozlearner posted..................

"How on earth did you think an overseas seller was going to honour a warranty?

Let alone a Chinese seller."

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Yes, I saw the post by Imastawka. But the OP hasn't said that it was a Chinese seller. I want to know if it is or isn't. So until the seller confirms or denies, we don't know where the seller is!