on 18-09-2023 01:04 PM
I purchased a set of chair covers and they haven't left the location and it was promised by today. 18 Sept 2023.
I contacted the seller and they have an out of office reply saying they are not available till 13 January 2024. How do I cancel the order.
on 18-09-2023 01:09 PM
The buyer cannot cancel
Where was the item coming from?
How was it 'promised' ?
Do you mean the estimated delivery date (a guess inserted by eBay) ?
Are you saying you checked the tracking and there are no updates since buying?
Best thing to do is open an item not received dispute
on 18-09-2023 01:17 PM
Just to add, did you send them a message via eBay messages or to an email address?
There is nothing on their page about them being away
on 18-09-2023 01:59 PM
if it has passed the EDD open an INR case. simples
on 18-09-2023 02:00 PM
@evehor97 wrote:I purchased a set of chair covers and they haven't left the location and it was promised by today. 18 Sept 2023.
I contacted the seller and they have an out of office reply saying they are not available till 13 January 2024. How do I cancel the order.
Leaving negative feedback is not the way to resolve this.
Please, please read & use the eBay Money Guarantee clearly displayed on the listing.
on 18-09-2023 02:03 PM
on 18-09-2023 02:07 PM
@repentatleisure1952 wrote:
@evehor97 wrote:I purchased a set of chair covers and they haven't left the location and it was promised by today. 18 Sept 2023.
I contacted the seller and they have an out of office reply saying they are not available till 13 January 2024. How do I cancel the order.
Leaving negative feedback is not the way to resolve this.
Please, please read & use the eBay Money Guarantee clearly displayed on the listing.
Wow, they are a bit quick of the mark to leave that feedback, even their own comment says its not due till today, last I checked there are still 10 hours left of the day.
It's bad buyers like this that need to be weeded out,
on 18-09-2023 02:12 PM
Especially when today is based on eBay's best guess in a fantasy world
I'm waiting on two items coming from two different places that are due to arrive today
They're not here yet, I'm not about go leave the website/delivery company a neg review though
on 18-09-2023 02:20 PM
@sandypebbles wrote:Especially when today is based on eBay's best guess in a fantasy world
I'm waiting on two items coming from two different places that are due to arrive today
They're not here yet, I'm not about go leave the website/delivery company a neg review though
Did you read the neutral they also left,, ''not sure if this was delivered or not. ''
on 18-09-2023 02:27 PM
And - 88.9% FB - LOL