Item not received - too late to start case?

[*kazumi*]

I bought item back in December from overseas, and it did not arrive.  The "due" date was yesterday, so I was not able to open case.  This morning the option to open "item not received" case is not there.  There was an option to contact seller, which I did.  Of course, it is too late to leave FB too.
Does it mean that if seller puts in the delivery date 3 plus months from the sale they are not responsible for safe delivery?

[papermoon.lady]

How did it go? Were you able to open a case?

My item just moved on Friday and arrived at another facility in Australia, hopefully my local post office, although it might take a few more days... It is nice to see a tracking from China that actually works (for economy).

[*kazumi*]

Yes, it worked next day 🙂
I came back to tell you, but was not able to comment; must have been a glitch, I though maybe they disable the comments once I accepted your answer as solution 🙂

[papermoon.lady]

👍