Negative Feed

[francapossum127]

Seller is unreliable she give me a refund after she accept the offer address

How do i get rid of these lies?

Any help will be appreciated.

The way things are going on ebay im having second thoughts about selling on ebay

Not worth it, we get harrassed, we pay postage, we pay ebay and paypal commision

Im done with it 

[repentatleisure1952 · Accepted solution]

Some context would help.

What are the lies?

[francapossum127]

Seller is unreliable she give me a refund after she accept the offer address

The above is the feedback that she left me.

The story goes like this. 

I had a wallet listed for $60.  Now the customer  offered me $30 BUT i did NOT receive the offer.

Somehow the system allowed the $30 offer to go through.  I never accepted the offer. nor did i even receive the offer.

So i explained the situation and refunded the money she paid me 

Now she has left the message above. 

Up until now my feedback has been pristine

[twyngwyn · Accepted solution]

it's still a green dot - no-one will notice it...just move on.....or go to HELP at top of page & see if ebay will remove it, due (possibly) to their acceptance of offer

[francapossum127]

I blocked her as i dont want to deal with her in future

[francapossum127]

How on earth do i try and delete her feedback

Have never beeon on the receiving end of conflict

[imastawka · Accepted solution]

It's a green dot - not a negative.

Your % is still 100%

No-one will notice - move on

[francapossum127]

Thank you for your help everyone (Y) 

[imastawka · Accepted solution]

If it's any consolation, the feedback does mention that you refunded.

So that's a good thing.

[gutterpunkz05 · Accepted solution]

Contact customer support via live chat, make sure you select chat with Agent,   explain that you believe the feedback comment to be a False Positive and politely request that the comment be removed.   Ebay can still leave you with the Green Dot  and replace the comment with  --

Worth a shot if you really want to be rid of the comment.