Seller using my email for marketing purposes

[one-drone]

Hi Guys,

I have purchased from a seller and I have noticed that they have put me on their regular marketing/promotional emails.

The issue is that I did not agree to this and I don't think it's appropriate for seller's to use buyer's contact details to put in their databases for marketing purposes without their consent.

Thoughts?

If they are not allowed to do this, how do I go about raising the issue?

[digital*ghost · Accepted solution]

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@one-drone wrote:

It's a genuine question around whether seller's can use your personal information for marketing and promotional material based on eBay's current policies. I unsubscribed then got subscribed again in this case.

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It is against eBay policies, and if they re-subscribed you to their list, they can be reported.

eBay's Member-to-Member contact policy:

https://www.ebay.com.au/help/policies/member-behaviour-policies/membertomember-contact-policy?id=426...

Spam Act:

https://www.acma.gov.au/avoid-sending-spam#get-permission

[tazzieterror]

I'm confident they get it from your PayPal email address - I've had it happen to me before, and have my email addresses set up in such a way that I know from where my details were obtained.

Unsubscribing *should* fix the issue, though it shouldn't be an issue in the first place. As digi-G has said above, it's against eBay policies, so worth reporting.