on 12-12-2014 11:02 AM
Having lodged a complaint against Pay Pal and Ebay in regards to illegally freezing funds and also referring the matter to the privacy commisioner. The Financial Services Ombudsman also wants to hear about accounts where funds have been placed under the 21 day hold. Their office is anticipating an across board deluge of complaints and they wish to be advised of individual cases as believe this is a breach of law.
on 04-03-2015 11:07 PM
wondering if you had any luck having the 21 day hold removed? That is a substantial amount of money.
05-03-2015 09:13 AM - edited 05-03-2015 09:16 AM
@roseworthy11 wrote:wondering if you had any luck having the 21 day hold removed? That is a substantial amount of money.
We submitted a claim to the FSO, a week since we starting making noise to both eBay & PayPal. All Funds up intill Monday had been released which added up to nearly 20K, But it hasn't gone away and newer funds are still on hold.
I hope this dosn't have to become a weekly exersise.
I would still like to hear from other sellers that are in the same situation.
on 05-03-2015 02:07 PM
on 05-03-2015 08:14 PM
Did also lodge a complaint with FOS around a week ago but nothing happened, had to keep contacting PayPal to confirm delivered items to get funds released, absulute pain in the butt, but lo and behold just norticed a minute ago all of a sudden all payments have been released, not sure if that was from lodging a complaint to the FOS or what, rapt now can access my own money as one should be able to do so.
on 06-03-2015 08:22 AM
Keep a copy of the complaint sent to the FOS on you desktop - and just change the date and relative info and send again, and again if necessary each time it happens.
It may seem like a pain in the A - but it won't take you that much time and effort and hopefully will drive them crazy enough to action a permanent release of funds.
06-03-2015 04:10 PM - edited 06-03-2015 04:11 PM
Time for another bump methinks!
This problem just refuses to go away.
You'd think the FOS would have bitten these buggers by now given the number of complaints they seem to be receiving on this issue.
on 06-03-2015 05:24 PM
on 08-03-2015 12:08 PM
Great idea,
still do not know if payments from purchases will be on hold, as since the FOS got our funds released, have not had a single sale since, Ebay punishing us for bucking the system maybe ?
on 08-03-2015 12:33 PM
OK just reread the email from the FOS and appears future tranactions are free from the 21 day hold !!!!!!
PayPal Email
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09-03-2015 04:30 PM - edited 09-03-2015 04:31 PM
I wouldn't dare to Bump but maybe a Nudge?