Buyer cancels order - unable to leave feedback

jvdv11
Community Member

A gripe - Sold an item for which there had been numerous bids. A few hours later the winning bidder sent a message "I’d like to cancel the order thanks! Sorry for the inconvenience".

 

Kind of frustrating that feedback cannot be left indicating the buyer had reneged on the sale - and inconvenienced other bidders.

 

I know an unpaid item case can be opened but then you need to wait several days, etc.

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Re: Buyer cancels order - unable to leave feedback

Buyers can ONLY be given positive feedback any way,no matter what

 

Just remember to also close the case when you can, and to add them to your blocked bidder list

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Re: Buyer cancels order - unable to leave feedback


@jvdv11 wrote:

A gripe - Sold an item for which there had been numerous bids. A few hours later the winning bidder sent a message "I’d like to cancel the order thanks! Sorry for the inconvenience".

 

Kind of frustrating that feedback cannot be left indicating the buyer had reneged on the sale - and inconvenienced other bidders.

 

I know an unpaid item case can be opened but then you need to wait several days, etc.


That has been the case for at least the last 11 years, so it's not exactly new.

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