on โ13-07-2019 07:52 PM
Ebay will not allow my customers to request a combined invoice and I cannot find any answers on the subject, where can I go to change this setting to allow my customers to ask for combined purchases before paying?
โ15-07-2019 01:09 PM - edited โ15-07-2019 01:09 PM
on โ15-07-2019 01:52 PM
on โ15-07-2019 03:47 PM
Many thanks for all your help, I have done this and beleive it or not it was already ticked (that's Ebay for you) I have ticked it again and saved it will see what happens next time.
Again many thanks I would not have found this without your help.
Kind Regards
on โ15-07-2019 05:05 PM
The steps outlined above by twyngwyn are only to allow the buyer to make one payment for all purchaes - it does not allow for a lower combined postage rate - it just adds the postage on each & every item together & charges your buyer the total ie.. if your buyer buys 5 items @ $1 & the postage is $2 on each it will allow the buyer to make one payment, but that payment will be $5 for the items & $10 for the postage, totalling $15. It still won't allow you to change the postage.
The only success I've had is when my buyers are on a desktop & put items into cart - it then allows them to use "request total" icon & you can then change the postage & issue invoice.
Otherwise, I request the buyers to give me the items they're after & I put them into one listing with combined postage. But this of course is dependant on the buyers contacting you & not just giving up.
Good luck!