Note: you're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information. (The standard of help is usually well above the type of cut-and-paste help provided by eBay customer service.)
For the record, NEVER post your phone number on a public board like this! You're likely to be contacted by eager scammers happy to have your contact information.
To speak to eBay, you will have to use the Chat facility; eBay's phone number to speak personally with eBay CS reps has not been available for months as the call centres have been closed due to the pandemic.
(eBay chat can also be accessed by going to eBay's Help page, scrolling down to the bottom of the page, and clicking onto the chat link.)
