I can't sign in to my account and I have all the information correct.

[kitten66julie]

Hi i am just wondering if anyone has any idea why i can't sign into my ebay account. when i try it just goes back to the sign in page,but doesn't say why i cant sign in.  My user name and password are correct. please help.

                                                     regards Jules

[davewil1964]

Clear cache and cookies.

Use a browser that is not IE. Firefox and Chrome are good.

Reboot your computer after either of the above.

[yvo_fyv_t3giwm]

I can’t pay for my item I won at bidding it won’t except my email or password to pay for my item.what should I do to pay her.

[davewil1964]

Jules hasn't logged onto the boards since she posted her question - over FOUR YEARS ago - so I wouldn't hold my breath waiting for an answer.

[patrsand75]

lm have trould sign in to my account to buy thing

[countessalmirena]

If your account has been hacked, contact eBay by clicking onto the "📱    Call us" link on this page.

[davewil1964]

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@patrsand75 wrote:
lm have trould sign in to my account to buy thing

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Are you sure you haven't misspelt something?

Do you realise this thread is years old, and most of the people who posted no longer use eBay?

Have you considered opening a new thread with your problem? (Too late now) And a bit of detail. Have you tried the possible solutions given all those years ago, most of which would still be applicable?

This board is for member use and nobody here can look at your account to see if there are problems.

[imastawka]

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@patrsand75 wrote:
lm have trould sign in to my account to buy thing

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[mysissar]

I CANT EITHER IT SAYS ITS SENDING A CODE 5 TIMES NOW I HAVNT RECEIVED IT ITS B.....IT

[imastawka]

Is your phone number up to date?