I can't sign in to my account and I have all the information correct.

Hi i am just wondering if anyone has any idea why i can't sign into my ebay account. when i try it just goes back to the sign in page,but doesn't say why i cant sign in.  My user name and password are correct. please help.

                                                     regards Jules

Message 1 of 21
Latest reply
20 REPLIES 20

Re: I can't sign in to my account and I have all the information correct.

Has your email address changed?

If it was me I'd just open another account if it was only buying I wanted to do.
Message 11 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

As an aside, you know you can't leave negative comments with a positive dot for buyers.

 

You can have your account restricted if ebay gets wind of that.

 


@mysissar wrote:
I CANT EITHER IT SAYS ITS SENDING A CODE 5 TIMES NOW I HAVNT RECEIVED IT ITS B.....IT

Thanks for yelling.

 

Always make your first post on the boards a good one............cheers.

Message 12 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

I'm not yelling I've been on ebay over 14 years
Message 13 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.


@mysissar wrote:
I'm not yelling I've been on ebay over 14 years

The amount of time you've been on eBay only shows that you've been on the net long enough to know that All caps is considered yelling. And considerably harder to read than properly cased writing. Like your last post.

Message 14 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

rakhan7
Community Member
Can't sign in to my eBay acct
Message 15 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

me neither. I tried firefox and that worked.
Probably cookies or cache needs clearing.
But ebay IS very hard to use, and very hard to contact.
There must be better ways to sell stuff on line.
Message 16 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.



But ebay IS very hard to use, and very hard to contact.
There must be better ways to sell stuff on line.

Totally agree......Not sure about better ways but there are alternatives. All involve spending money which is probably essential to any results.

Message 17 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

So go and tell them

 

instead of hiding on an almost 7 year old thread where nobody from eBay reads

 

 

Message 18 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.


@sandypebbles wrote:

So go and tell them

 

instead of hiding on an almost 7 year old thread where nobody from eBay reads

 

 


And you replied to a 4 month old thread............

Message 19 of 21
Latest reply

Re: I can't sign in to my account and I have all the information correct.

No, I replied to something that was a couple of hours old at the time I replied to it, dear

Message 20 of 21
Latest reply