on 16-01-2015 06:56 PM
Hi
Havent been in a VERY long time.
Im hoping this Isnt just me.
Yesterday I opened a store, today I list a few items but Im charged $1.50 ea time ( thought store ment free for the first 200)
Do a live chat and get a refund and in his words " no thats not right you shouldnt be charged"
I ask can I keep listing , im told yes no problems.
I go and list another item and Im charged again, so live chat again and told that he will credit the account again. I ask can I list items and told again yes, but I have to go back to live chat and enter the items number.
I list a few more things and go to live chat and Im told that this isnt the channel to get muti credits and to ring this number or email them and I loved his final sentance " I wish you the best of luck" I think he knows more then his letting on lol
Wouldnt answer when asked was there a problem with the stores.
Thanks for listerning to my rant 🙂
on 16-01-2015 07:05 PM
the free listings for stores are for BIN items only (unless it's in Collectables)
are you listing as auction? just asking
on 16-01-2015 07:12 PM
Store free listings are BIN only, you have been listing in auction format, they don't qualify. I would recommend you stop, because when CS realise that's what has been happening, I would not be surpised if they refuse to refund the inserion fees.
on 16-01-2015 07:55 PM
on 16-01-2015 09:01 PM
and $1.50 is a bit steep.. are you sure you aren't using another feature, like a second category, or title or anything like that?
on 16-01-2015 09:14 PM
Lizzy it costs $1.50 for auctions if you have a store - no bells or whistles, just an auction listing.