on 09-12-2023 08:21 AM
🤔Well, it seems that Aust. Post is now intending to only deliver 'letter' items 3 times a week.
Of course, many items are sent as 'letters .. seeds, postcards, stamps, fabric squares, seed envelopes, zip-lock bags, etc & also CD single & double sized boxes meeting AP specs. are also sent as 'letters' if the contents fit the box & weight allowances.
Most Sellers would have noticed for some time that 'Sorting' letters has been occurring only 3 times a week for a while .. and I confirmed this with my local PO, when I noticed in tracking ages ago, 'letters' weren't moving 'as usual'.
Apart from continuing higher prices & less service from AP, I'm trying to get answers to this:
💥IS eBay going to adjust their 'Expected Delivery Dates' to match this NEW delay in delivery dates ready to hit Sellers?
💥Are Sellers going to get 'defects' for these delays out of our control?
💥Are Sellers expected to just increase OUR 'Handling Time' for items listed for postage as a 'Letter' or 'Letter with Tracking' when the delivery/transit times are AP's?
If any Sellers or Buyers has answers, please reply. 😁
So far, I haven't been given an answer by EB. 😖
on 09-12-2023 10:55 AM
Just raise your handling time by 1 day, simple solution.
As for your comment that Australia Post have only being sorting 3 days a week, I can assure you that is rubbish.
And yes sellers should get defects if they don't modify their practices to suit prevailing conditions.
on 09-12-2023 11:44 AM
Really, how hard is it to adjust your handling time 1-2 days. You dont get defects for slow postage arrival, only slow sending times.
on 09-12-2023 01:19 PM
I don't know where you are, but I can assure you that my rural NSW location still has mail delivery 5 days a week. I know, because I got a bill in the mail box every day this week. Plus, even if I'm not getting mail, I hear the postie if I'm not at work.
on 09-12-2023 01:23 PM
@daydreams_12 wrote:Really, how hard is it to adjust your handling time 1-2 days. You dont get defects for slow postage arrival, only slow sending times.
Ah, but you get a grey or a red dot from impatient buyers who blame the seller for mail deliveries, even when posted within their time-frame.
on 09-12-2023 01:29 PM
Do you have a factual link to where it says sorting only happens 3 times a week?
(not what you say someone at your PO said)
09-12-2023 02:40 PM - edited 09-12-2023 02:44 PM
If the item has tracking, it does not matter if the item arrives late or not at all.
Provided you have shipped in your stated handling time and 1 valid tracking event (lodgement) exists.
If you use untracked letters, then you can never dispute a buyers claim that item arrived late.
EDIT. Nearly forgot the emoji, so just for the hell of it😋
on 09-12-2023 03:25 PM
@gutterpunkz05 wrote:If the item has tracking, it does not matter if the item arrives late or not at all.
Provided you have shipped in your stated handling time and 1 valid tracking event (lodgement) exists.
If you use untracked letters, then you can never dispute a buyers claim that item arrived late.
EDIT. Nearly forgot the emoji, so just for the hell of it😋
You needed a bigger emoji.
on 09-12-2023 03:29 PM
Yeah. was in a rush to beat the edit timeout.
on 17-12-2023 07:04 AM
* My handling time for postage is ample - 5 days in most cases for seeds or items. Other listings have longer for seedlings/plants. I usually get orders posted within 2 days.
* I'm sick of being hassled for late delivery when it's AP's fault &/or getting that reflected in the 'scores' left.
* AP themselves told me letters are sorted every 3 days & also get redirected multiple times if backlogging is noticed in major sorting centres along the way.
* NOT all areas get deliveries every day - our rural area has 3. AP is progressively introducing that everywhere, according to their own news releases.