on โ09-12-2023 08:21 AM
๐คWell, it seems that Aust. Post is now intending to only deliver 'letter' items 3 times a week.
Of course, many items are sent as 'letters .. seeds, postcards, stamps, fabric squares, seed envelopes, zip-lock bags, etc & also CD single & double sized boxes meeting AP specs. are also sent as 'letters' if the contents fit the box & weight allowances.
Most Sellers would have noticed for some time that 'Sorting' letters has been occurring only 3 times a week for a while .. and I confirmed this with my local PO, when I noticed in tracking ages ago, 'letters' weren't moving 'as usual'.
Apart from continuing higher prices & less service from AP, I'm trying to get answers to this:
๐ฅIS eBay going to adjust their 'Expected Delivery Dates' to match this NEW delay in delivery dates ready to hit Sellers?
๐ฅAre Sellers going to get 'defects' for these delays out of our control?
๐ฅAre Sellers expected to just increase OUR 'Handling Time' for items listed for postage as a 'Letter' or 'Letter with Tracking' when the delivery/transit times are AP's?
If any Sellers or Buyers has answers, please reply. ๐
So far, I haven't been given an answer by EB. ๐
on โ09-12-2023 10:55 AM
Just raise your handling time by 1 day, simple solution.
As for your comment that Australia Post have only being sorting 3 days a week, I can assure you that is rubbish.
And yes sellers should get defects if they don't modify their practices to suit prevailing conditions.
on โ09-12-2023 11:44 AM
Really, how hard is it to adjust your handling time 1-2 days. You dont get defects for slow postage arrival, only slow sending times.
on โ09-12-2023 01:19 PM
I don't know where you are, but I can assure you that my rural NSW location still has mail delivery 5 days a week. I know, because I got a bill in the mail box every day this week. Plus, even if I'm not getting mail, I hear the postie if I'm not at work.
on โ09-12-2023 01:23 PM
@daydreams_12 wrote:Really, how hard is it to adjust your handling time 1-2 days. You dont get defects for slow postage arrival, only slow sending times.
Ah, but you get a grey or a red dot from impatient buyers who blame the seller for mail deliveries, even when posted within their time-frame.
on โ09-12-2023 01:29 PM
Do you have a factual link to where it says sorting only happens 3 times a week?
(not what you say someone at your PO said)
โ09-12-2023 02:40 PM - edited โ09-12-2023 02:44 PM
If the item has tracking, it does not matter if the item arrives late or not at all.
Provided you have shipped in your stated handling time and 1 valid tracking event (lodgement) exists.
If you use untracked letters, then you can never dispute a buyers claim that item arrived late.
EDIT. Nearly forgot the emoji, so just for the hell of it๐
on โ09-12-2023 03:25 PM
@gutterpunkz05 wrote:If the item has tracking, it does not matter if the item arrives late or not at all.
Provided you have shipped in your stated handling time and 1 valid tracking event (lodgement) exists.
If you use untracked letters, then you can never dispute a buyers claim that item arrived late.
EDIT. Nearly forgot the emoji, so just for the hell of it๐
You needed a bigger emoji.
on โ09-12-2023 03:29 PM
Yeah. was in a rush to beat the edit timeout.
on โ17-12-2023 07:04 AM
* My handling time for postage is ample - 5 days in most cases for seeds or items. Other listings have longer for seedlings/plants. I usually get orders posted within 2 days.
* I'm sick of being hassled for late delivery when it's AP's fault &/or getting that reflected in the 'scores' left.
* AP themselves told me letters are sorted every 3 days & also get redirected multiple times if backlogging is noticed in major sorting centres along the way.
* NOT all areas get deliveries every day - our rural area has 3. AP is progressively introducing that everywhere, according to their own news releases.