PayPal this is so unfair

Have just got off the phone with PayPal in the Philippines, about by account.  Went to transfer some money to my Credit Union account and was not able to do it. Why, it clearly shows in my PP account, funds on hold, date available for release, 26th march 2015

 

PayPal cs rep. Cha#*+^ said that we are very sorry, but ALL SELLERS'S NOW, INCLUDING POWER SELLER'S are no subject to this new ruling.  It is not just you auusie-bazzar, it is being spread out throught the whole ebay selling platform.

 

But l had money in PP before you brought this rule in, can you release some of that money, "NO", when you have 25  items sold with 100% customer feedback, you will released from this requirement. So my $1,176.65 sits there gathering dust , ""well, if that is what you want to call it !!! "   "Yes'"

 

If  you do not provide Tracking with every item sold, and there is a INS Dispute, you then have to start all over again.  25 items  sold and sent with Tracking, and there are 25 happy ebay customers, then your 25 requirements  are lifted, and any money in still in your PP account will be released, or unfrozen. 

 

Thank you aussie-bazzar for calling PP today, is there anything else that l can help you with, er no, well then, have a nice day.

 

Well, there you have it, right out of the mouth of PayPal. They are not interested in 222 100% good , the past is the past.  So we all start again from 25.......f<>*#^ng great, thank you PP & ebay.  What does one do now ?????

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Re: PayPal this is so unfair


@indigorosey wrote:

...or you could do what I did which was to lose my s##t over the phone. They tried the 'it's eBays policy' and there's nothing we can do.

 

I'm usually quite calm but when I realised I didn't have a chance of getting my money released I asked for a supervisor, who removed the hold altogether.


After almost loosing it with them, .......they still put you through to a supervisor !!!  wow, didnt' lie to you and say they were all at lunch.

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Re: PayPal this is so unfair

The FOS responded within 24-hours.
Then inside of 48-hours after that I had a message from PayPal acknowledging they had released the hold on my funds.
We have not had any other hold on any other funds after that, so it seems permanent once you open a case against them
Message 12 of 31
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Re: PayPal this is so unfair

Thank you clarry100. hope that l have the same happy result, that you have . cheers.

 

 

 

Message 13 of 31
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Re: PayPal this is so unfair

I received a payment tonight and it wasn't held. Maybe they just haven't caught up with me yet  ๐Ÿ˜•

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Re: PayPal this is so unfair

Good to hear sheeps.  Hope everyone is cozy in the family room. Will be getting rather cold outside soon. cheers.

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Re: PayPal this is so unfair


@aussie-bazzar wrote:

Good to hear sheeps.  Hope everyone is cozy in the family room. Will be getting rather cold outside soon. cheers.


It's already flippin' cold! I am so close to turning the heater on. I keep going outside to warm up, but it's not really that warm out there either. I can barely feel my hands! I have to go to work this afternoon, so hopefully a hot shower will see me right.

Message 16 of 31
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Re: PayPal this is so unfair

can you imagine how much interest paypal earn, holding millions of dollars of funds worldwide for 21 days?

 

 

Message 17 of 31
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Re: PayPal this is so unfair

Can you imagine how annoying it is to open a new thread and find it isn't?

Message 18 of 31
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Re: PayPal this is so unfair


@davewil1964 wrote:

Can you imagine how annoying it is to open a new thread and find it isn't?


do you really think i'd be stupid enough to waste everyone's time?

 

in the future, do not address me with your benality.  in fact, do not address me at all.

 

i have a faster solution you might like to pass onto your chip-in kudos buddies.

 

 

Message 19 of 31
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Re: PayPal this is so unfair

dear all...

 

this morning i wrote this to paypal...

 

i have been selling on ebay for in excess of five years with 100% positive feedback and over 600 transactions spread over three accounts yet my funds have been frozen.

 

i have not agreed to the new paypal terms of freezing funds for 21 days.

 

i wrote of my complaint and was twice sent a bot initiated form letter.

 

(private information omitted here).  i have insurance bills to pay.

 

i insist my funds are made immediately accessible to me.

 

must i open a case with the financial ombutsman service before i see some action?

 

 

within hours i received this response...

 

 

thank you for contacting paypal. i have made adjustments to your account so you should not experience the holds on your account. going forward.  if this happens please let us know.  i have released all pending funds and made them available to you. i apologize fot the inconvenience.

 

 

 

 

 
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