Pick up code

odeas1
Community Member

My buyer has picked up the item from my place and I have the pickup code (not the QR scan).  But where do I enter it??  It says to open the app and do it, but how?  Where?  Order details has nowhere to put it!

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Re: Pick up code


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on ‎15-07-2023 07:45 PM
@davewill1964 wrote:

Mark the item as sent.

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on ‎16-07-2023 05:00 PM

@skyrider12-au wrote:

Encouraging others to be careless with the truth isn't very clever. Distortion is one of your strong points that I hope doesn't go un-noticed by potential book buyers.
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on ‎16-07-2023
@sugar249 wrote:

wow what prompted this, what davewill suggested is actually legit.

 

But I guess its from someone with private feedback, surely that wont go un-noticed

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Nothing wrong with skyrider12-au 's feedback. Many others choose to have FB private. I rememember when his was visible and it was good. From a buyer's point of view, skyrider12-au has made a valid point and it would save a lot of headache if it wa taken on board.

Message 11 of 18
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Re: Pick up code


@hotrodvideo wrote:

"Marked as sent" dosen't  prove it was delivered

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Good point. Actual stages in the chain of events should only be noted.

Message 12 of 18
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Re: Pick up code

You have probably already tried this and found no option, but just in case... It is from an eBay help page and it is for the QR scan, but maybe there is an option to enter the pickup code too in the same place if you go to Selling - Sold - Arrange Pickup banner

There were people in the USA who seemed to have your problem too though, and apparently eBay just told them to ask the buyer to confirm that they have received the item in an email.

https://community.ebay.com/t5/Selling/Where-is-the-quot-Arrange-Pickup-Banner-quot-on-the-app-For/td...

 

Proof of pickup

Proof of pickup is required to protect you against item not received cases.

For proof of pickup you can:

  • Use the eBay app to scan the QR code the buyer received through email
  • Use the eBay app to manually enter the 6-digit code the buyer received through email

To scan the QR code:

  1. Go to Selling on the eBay App.
  2. Go to the Sold tab.
  3. Select the Arrange Pickup banner.
  4. Tap the Scan to confirm pickup button.
Message 13 of 18
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Re: Pick up code


@hotrodvideo wrote:

"Marked as sent" dosen't  prove it was delivered

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Good and valid point. From a buyer's perspective I understand how it gets. I have been strung along in the past. I forgot to add that last time. It gets frustrating waiting for an item supposedly disatched, and it can be at worst, a long or eternal wait.

Message 14 of 18
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Re: Pick up code


@4channel wrote:

@hotrodvideo wrote:

"Marked as sent" dosen't  prove it was delivered

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Good and valid point. From a buyer's perspective I understand how it gets. I have been strung along in the past. I forgot to add that last time. It gets frustrating waiting for an item supposedly disatched, and it can be at worst, a long or eternal wait.

 

 

Is that an echo I hear?


 

Message 15 of 18
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Re: Pick up code

I believe it's crickets you hear.

Message 16 of 18
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Re: Pick up code

Consider yourself ' disatched '. 

Message 17 of 18
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Re: Pick up code

Relevant to a pickup, how?

Message 18 of 18
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