Post Office Pick Up

[expanded_perceptions]

Hi all,

Just wondered what all your experiences have been with buyers timescales in picking carded items up from the LPO? I seold an item around the 6th March, and it was delivered to the LPO after attempted delivery on the 10th. I know this is not a long time, but still its a high price item, and if it was me, I would have picked it up by now? I have had a similar sale prior, and that did get picked up about 6-7 days later.

I guess my question is, how long do Aus Post hold items for, and what action would you take if this item is not picked up say In another week? I did think of sending a message and email to the buyer, but all messages that I send out after a sale were ignored anyway, and also has many sellers are now doing, I am wary of alerting them to the fact that tracking is showing up as awaiting, if in fact they have received the item and I get stung for a INR?

[clarry100]

If there is a phone number in your buyer's sales record try calling that.

[digital*ghost]

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@expanded_perceptions wrote:

I guess my question is, how long do Aus Post hold items for, and what action would you take if this item is not picked up say In another week? 

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The post office will usually hold a package for 10 days, and should send at least one reminder after about 1 week. 

You could also call the post office that is holding the item, to double-check that it is still awaiting collection, before trying to contact the buyer again.

[expanded_perceptions]

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@clarry100 wrote:

If there is a phone number in your buyer's sales record try calling that.

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Yes, no phone number, in fact I don't think I have seen a phone number in any of my buyers details for any sales? I know I could request from eBay?

[zanadoo_56]

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@expanded_perceptions wrote:

Hi all,

Just wondered what all your experiences have been with buyers timescales in picking carded items up from the LPO? I seold an item around the 6th March, and it was delivered to the LPO after attempted delivery on the 10th. I know this is not a long time, but still its a high price item, and if it was me, I would have picked it up by now? I have had a similar sale prior, and that did get picked up about 6-7 days later.

I guess my question is, how long do Aus Post hold items for, and what action would you take if this item is not picked up say In another week? I did think of sending a message and email to the buyer, but all messages that I send out after a sale were ignored anyway, and also has many sellers are now doing, I am wary of alerting them to the fact that tracking is showing up as awaiting, if in fact they have received the item and I get stung for a INR?

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I have to get parcels transferred to another post office to collect them....and with Aust Post it can take a week...or more... from when I get the card, then apply for parcel transfer etc, until when I can finally pick it up.  A few times it took three weeks and the parcels took the scenic route instead of a straight 5km van trip.  This is why I try to avoid (like the plague) sellers who only post via registered mail.

Unfortunately I've got one at the moment that the seller is probably wondering why I haven't collected it.  I'm still waiting for it to be transferred.  (If only I'd known it was going to be sent registered....grrrrrr).

It can also be a hassle if you are at work during post office opening hours.  Perhaps your buyer hasn't found the time yet to collect it.

[expanded_perceptions]

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@digital*ghost wrote:

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@expanded_perceptions wrote:

I guess my question is, how long do Aus Post hold items for, and what action would you take if this item is not picked up say In another week? 

---

The post office will usually hold a package for 10 days, and should send at least one reminder after about 1 week. 

You could also call the post office that is holding the item, to double-check that it is still awaiting collection, before trying to contact the buyer again.

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Thanks for this information! This particular LPO seems to only have the national number contact, I guess at the worst I live a 20 minute drive from there and could drive there.

[expanded_perceptions]

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@zanadoo_56 wrote:

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@expanded_perceptions wrote:

Hi all,

Just wondered what all your experiences have been with buyers timescales in picking carded items up from the LPO? I seold an item around the 6th March, and it was delivered to the LPO after attempted delivery on the 10th. I know this is not a long time, but still its a high price item, and if it was me, I would have picked it up by now? I have had a similar sale prior, and that did get picked up about 6-7 days later.

I guess my question is, how long do Aus Post hold items for, and what action would you take if this item is not picked up say In another week? I did think of sending a message and email to the buyer, but all messages that I send out after a sale were ignored anyway, and also has many sellers are now doing, I am wary of alerting them to the fact that tracking is showing up as awaiting, if in fact they have received the item and I get stung for a INR?

---

I have to get parcels transferred to another post office to collect them....and with Aust Post it can take a week...or more... from when I get the card, then apply for parcel transfer etc, until when I can finally pick it up.  A few times it took three weeks and the parcels took the scenic route instead of a straight 5km van trip.  This is why I try to avoid (like the plague) sellers who only post via registered mail.

Unfortunately I've got one at the moment that the seller is probably wondering why I haven't collected it.  I'm still waiting for it to be transferred.  (If only I'd known it was going to be sent registered....grrrrrr).

It can also be a hassle if you are at work during post office opening hours.  Perhaps your buyer hasn't found the time yet to collect it.

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Yes, it is of course possible that they are busy during office hours, even overseas for a while? Having looked at the LPO details though, they do offer a parcel pick up 7-9am so that makes it even more questionable. Perhaps you are right, and it is being transferred?

[aunty_vera]

....and of course post offices don't always scan the parcels when picked up so your buyer may already have it...this happens to me a LOT.

You can always call Aus Post customer service 137678 (sad that I have that number in my head) and tell them to contact the post office in question and find out if it's been picked up. 

Good luck

[peri-landlubber]

My small country PO will only hold for 7 days.

I sent a parcel to a semi-country area within Victoria & the tracking showed it got sent back the same day as it arrived there.  I sent it back with a large note on envelope that it had to be held until picked-up.

[misty_blue_treasures]

I suppose in the long run does it matter if the buyer takes a week to pick up the item,  you have the tracking information which shows that it was awaiting pickup,  so they have no recourse to you for slow delivery.