@red-and-sparkly wrote:
My parcel tracking reads "Your parcel has been lodged with Fastway" Well it's been like that for 5 days. When does is move to being in transit?
I had two orders earlier in the year that were "lodged with Fastway" for 4-5 days , then appeared in Tamworth and sat there for another 4 days, then started moving on their way to me. I've also recently had two other orders sent through Fastway from interstate, that were delivered the day after they were lodged (picked-up).
I believe "lodged with Fastway" might actually just the label creation stage and no parcel has been handed over at that point - both times the status said "Sydney", but I see no sense in a parcel being lodged in Sydney, then travelling to Tamworth before going to Adelaide, but then again, I see no sense in the parcels being in Tamworth at all - both of these purchases were made from a Chinese wholesaler I buy from regularly, and the items in question 100% came from China, with the tracking number being provided to me as soon as they dispatched the orders, so in my case that initial 4-5 days was the item travelling from China to Australia.
This postage method was used when I selected UBI line as the postage option, which in the past always meant Australia Post delivered the package once it arrived in Aus, but now that Fastway has gotten involved I might have to avoid it from here on in.
Anyway, I thought I'd mention it, since it might be something similar with your package - double-check where your seller is registered (it should show on the profile page). If they are registered in China, there's a good chance the item is coming from there, and the package will start moving once it arrives in Aus. If they are registered in Australia, contact the seller and ask them to look into it.
