on โ07-12-2016 09:11 PM
After a drawn out issue to resolve a problem, the buyer and I agreed to a part refund on the proviso that negative feedback was removed from my profile. Yet this seems impossible, right?
on โ07-12-2016 09:16 PM
You have to send the buyer a Feedback Revision Request so they can change the original feedback and stars.
They cannot change it without your input.
on โ07-12-2016 09:20 PM
is that before or after they receive the refund?
on โ07-12-2016 09:35 PM