Removal of feedback

[aeronauticacreativereplicas]

After a drawn out issue to resolve a problem, the buyer and I agreed to a part refund on the proviso that negative feedback was removed from my profile.  Yet this seems impossible, right?

[lyndal1838]

You have to send the buyer a Feedback Revision Request so they can change the original feedback and stars.

They cannot change it without your input.

[bsal6160]

is that before or after they receive the refund?

[kopenhagen5]

Love your flying machines, any SAS models ?