on 05-03-2021 04:03 PM
I sell a lot of CDs that are around $10.00 sometimes less... We have tracking numbers on items over $20.00. but not on items under $20... We sell hundreds of CDs a month and very rarely have issues with items that do not arrive... if a CD without tracking does not arrive we refund the buyer..
EBAY has a new tracking initiative that seems will greatly disadvantage my business... as the cheapest option for posting CDs through Australia Post is $4.50 with tracking which is double what we currently pay for postage.. EBAY is saying that businesses that do not upload tradcking will be put lower in searches etc...
Is there anyone else out there in the same / similar boat? how are you looking to deal with these coming changes? I may be mis-reading or misinterperating the notice.. ??
I would appreciate any replies on the matter
Cheers
on 05-03-2021 04:22 PM
on 05-03-2021 05:03 PM
Yep, the only way is to change your selling structure - add the extra cost to the CD
Or maybe look at promotional selling - Say a CD for $15.00 and purchase another for X$$ to get the cost up and cover the fees for both pstage and fvf etc
Just a thought, A lot buyers might be happy with a discount like that.
05-03-2021 06:58 PM - edited 05-03-2021 06:59 PM
I'm in a small category, selling a lot of items for $2 or so.
So are the majority of sellers in this same category.
We know the collectors will not pay for parcel post - or even registered post.
Some even send cranky messages asking why the postage is so dear, when it's only $1.10 to post a letter.
If they penalise all of us with putting us lower in searches....then it's status quo isn't it?
05-03-2021 07:17 PM - edited 05-03-2021 07:18 PM
@imastawka wrote:I'm in a small category, selling a lot of items for $2 or so.
So are the majority of sellers in this same category.
We know the collectors will not pay for parcel post - or even registered post.
Some even send cranky messages asking why the postage is so dear, when it's only $1.10 to post a letter.
If they penalise all of us with putting us lower in searches....then it's status quo isn't it?
Yes, the competition will be in the same boat, search-wise IF buyers search for lowest first, and are savvy enough to navigate the further bit at the top of the page saying they've blanked out some listings.
But in the Autumn News, they are now saying that in the 2nd half of the year, they will further penalise non-trackers by delaying their payments.
on 05-03-2021 07:32 PM
How long a delay? It would be against some law ,surely, to delay any more than the 21 day hold currently in place?
As long as the payment comes through, there's nothing anyone can do. We have to live with it.
Buyers simply will not pay any more for postage. It's letter rate or buy elsewhere.
If there are sales every day, then the delay should not be noticeable IMO
I send with tracking when a buyer spends $50
on 05-03-2021 07:38 PM
Yes, I will live with it, and see it as an opportunity if competitors decide they can't.
I certainly won't be doubling the price of my sub-$2 items.
on 05-03-2021 07:46 PM
on 05-03-2021 07:51 PM
That's your choice either post with tracking and stay in view of buyers or post without tracking and lights out and delay in payment.
on 05-03-2021 07:54 PM
@vinylspacerecords wrote:EBAY is saying that businesses that do not upload tradcking will be put lower in searches etc...
That was my first interpretation from the update, but on reflection and properly digesting the wording, I'm not so sure...
The quote I read is "If you don't upload valid tracking on a trackable postage service, you may see your listing affected in search and/or your payments being delayed."
Taken literally, this implies if you list with a trackable service and don't upload tracking, it will affect search rankings and / or payments, but doesn't necessarily mean if you list with an untracked postage service, the same will occur.
It's the bit that comes before it that implies they will be trying to shift everyone over to tracking, though:
"In the second half of the year, eBay will be taking extra measures to ensure tracking is available on most transactions"
In the US, you can't be a TRS unless you upload tracking to 95% of orders, I think, so they might be going down that road.