on 12-07-2017 07:14 AM
Hi,
I sold a very expensive watch to a person in Mexico and sent it on 10/07/2017.
They paid via pay pal which I thought would cover both of us but apparently not!
I have a tracking number/with signature.
It missing as it stands on 11/07/2017.
I have contacted Australia post and they have tracked it scaned at Mexico city and then nothing with them opening a ticket with the Mexico post with no reply as yet.
the Bottom line is as follows.
I have been advised by Pay Pal that if it is not delivered to the address they will refund the buyer and debit my pay pal account basicly to bad so sad.
Can anyone give me some advise/help in how to go with this.
on 12-07-2017 08:02 AM
Sorry
Sent Date is wrong
it was
10/06/17
on 12-07-2017 08:03 AM
I suggest you take a deep breath and wait at least another week as you have allowed two days for delivery to mexico ,I struggle to send a letter to the next town in two days. When I send to the u.s it can take 10 daysor more to deliver. If your buyer opens a case for non delivery you are welcome to come back here and I am sure the very knowledgable people here will point you in the right direction.
on 12-07-2017 08:04 AM
See above..
on 12-07-2017 08:06 AM
Ignore my first reply. I suggest you take a deep breath and wait for australia post to let you know where your goods are and then return if need be.
on 12-07-2017 08:12 AM
Australia post has ask Mexico post for a please explain (basicly) and have had no response as yet
Buyer has emailed me yesterday asking to how for a refund.
on 12-07-2017 08:28 AM
Geez I hope it turns up but an expensive watch like that and to Mexico,IMO you will be scammed.
on 12-07-2017 08:56 AM
Yeah, chances are it's been stolen by someone somewhere along the way.
I hope I'm wrong, and I hope it turns up. Sorry that this happened to you.
Was the package insured?
on 12-07-2017 09:01 AM
How much did you charge them in Paypal fee's which is against policy......
Pay pal fees added to final invoice.
12-07-2017 09:23 AM - edited 12-07-2017 09:23 AM