So much for free listings

[enigmabear]

So, I have only used a couple of listings,and, according to my 'promotional offers' I supposedly still have 2 lots of 39 freebies left

Except today when I go to list things it says there is the $1.65 fee

This is both with items I am trying to re-list and with brand new listings

I've done the usual 'fixes' but nothing changes

Has anyone else had this? 

[blashlia2008]

Yes.  I got caught .Talked to girl on computer and she said there was a Technical Issue, I shouldn't have been charged

and I she refunded me.   That was Sunday afternoon.   Sent an email reply to ebay and their reply (I think because of the poor English) that I should list my item/s and then ask them for a refund.  Right!   This is now Thursday morning and the $1.65 charge is

still there.   I am now expecting to have to wait until 1st October to see what happens!    I think ebay are testing the waters to see if

we will pay the $1.65 listing fee?   No. way!!!

[china2u4u]

Aftr 8 unsuccessful attempts via live chat to get an estimate of how long it will take tech to fix the 40 free listings being charged $1.65 listing fees problem, and receiving only platitudinous relies ("tech is working on the problem:, "please be patient" "apologise for inconvenience"), I have finally on the 9th live chat been told that it will take SEVERAL WEEKS to fix the issue.

I, like other posters do NOT trust their assurance that I can list, be charged $1.65 per listing or relisting, and then try to ask for a refund before the monthly invoice is generated (not possible after the monthly invoice is sent, I suspect).

[redders_60]

My daughter & I both tried editing relists today - The $1.65 fee was there again! - Backed out as we've been caught before over this issue. If Ebay start charging listing fees I'm having a massive Garage Sale as it won't be worth selling here anymore!

I use other platforms for sales, but recent events lead me to need to downsize fast anyway!

[sky5805]

Been a seller for 10 years on ebay never seen this  **bleep** before of relist feesproblem  before ,( ebay must be struggling ) , ripping us off , tryed again today ( ,fresh new month 40 free listing ????? to put items on and they charge fee $1.65 , they send messages saying their trying to fix ??? , they will give fee on relists but not the 40 the say will give you now ?  Is Ebay changing mangerment ???

[sky5805]

Applied to credits after ebay told me to after charging for free listings , from customer service , they gave me 4 credits out of the 5  they charged me for ? what happened to the 5th ??

[lojomojo7]

I am SO Sick of this. It has now been 7 days.

I don't believe they are trying to fix this, as i have spoken to IT people and they said it would only be an hour or two to fix the problem.

I believe ebay are testing the water to see if people are prepared to list and pay a fee.

Well not this little black duck.

Im not really black, but my mood is.

I have been considering legal action, as the free listings sitting in my account are clearly false advertising.

I wonder how quickly it would get fixed if they were facing a class action from a few thousand angry people.

I think I am going to have to find another place to sell, not sure where to go as I have tried so many others in the past with no success.

Perhaps I will just have to do garage sales each month.

[blashlia2008]

Yes, it is now 7 days and I am still being charged $1.65 for "FREE" listings! Ebay has removed one of the two "40 free listings" they gave me so why haven't they changed it back to $0.00??

[blashlia2008]

Yes, I am SO sick of this too!  Got "10 free listings & charges" today, Sunday.  Still charging $1.65 listing fee!  Computer typed communication just now to ebay.   Was told exactly the same thing as last Sunday, word for word!     Complete silence from Ebay!

Not good!

[lojomojo7]

I just wish there was another selling platform that was as well known as ebay.

People would be making a huge migration to that.

[k1ooo-slr-sales]

http://community.ebay.com.au/t5/Chat-with-eBay-staff/Selling-on-eBay-Thursday-21-September-from-11-3...

I know it is 10 days away, but nothing stopping members from sending michelleoz a message beforehand.  If the problem is still presenting then might be an opportunity to address these selling problems directly with michelle.