@bubblegh wrote:
It's interesting you mention this because last week I printed out a duplicate of the same labels going to Luxembourg from the PDF. I was very confused and panicked thinking I had ordered the same label twice. I carefully checked my order history and there was no duplicate, but it was in the PDF twice. Very confusing.
I don't understand what you mean by in the PDF twice, could you please explain.
In my case, under "manage labels", it is definitely only one label, but in my invoice from eBay it has been charged twice, with the same tracking number. The first time the date and time of the charge is identical, the second time, the second charge was a few minutes later. I contacted eBay via Chat the first time and was told to CANCEL the label, yea right, cancel a label that I had used! Then I contacted Australia Post who did not know how to handle it, but said they would pass it on to someone else, seems nothing was done correctly as now informed by the person who spoke to me at Australia Post today. They insisted on my Bank details and need to have a transaction number if I am going to be reimbursed, don't know where I can get that from, seeing as it is in with eBay fees etc. Then I got blackmailed into revealing what the parcel contained, otherwise I would not get a refund at all. This is a clear invasion of privacy and none of their business. I am not the least impressed and wonder how many others out there are getting caught and how long this has been going on. I have never bothered to scrutinize my invoices closely previously, assuming they would be correct. One thing is for sure, I will be paying over the counter in the future.
