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Broken by Australia Post question.

Hi, I always pack my items most carefully and securely and have never had anyone complain about a breakage.Today I received a complaint and photo brom a buyer of an item received broken obviously by Australia Post rough handling.Whats the next step I...

User avatar by • Community Member
  • 1481 Views
  • 8 replies
  • 0 Helpful

Be careful

Might want to check feedback left by  followed by

User avatar by • Community Member
  • 420 Views
  • 2 replies
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Resolved! Help with Domestic postage

I run a small business started 5 months ago. Selling hairdresing scissors and some surgical instruments. On average I post 2 parcels a day. How can I reduce my postage cost as currently, I am paying $7.20 per parcel. Can expereinced sellers help me w...

buyer hasn't paid, why can't i leave negative feedback?

I am trying to leave negtive feedback on a buyer, they never replied ot any corespondence, or paid for the item, there is an open pay case about it, but i want to let others know so thye know what to expect if this buyer pretends to buy an item.

User avatar by • Community Member
  • 994 Views
  • 10 replies
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Resolved! What does this mean?

Just had a ZERO FB buyer purchase an item, but not paid yet.The sales record looks like the attached.Does this mean they have not completed ebay registration process yet.How can they be attempting to buy at this stage?Dare say this will end up in a U...

User avatar by • Community Member
  • 711 Views
  • 7 replies
  • 0 Helpful

Resolved! buyer wants refund for lost item before Aus Post compensates

My buyer in the UK has not received his item that was sent from Sydney on 9th december. He has checked with his post office and it is not awaiting collection there, so unfortunately item appears to be well and truly lost. He has asked me to refund me...

Post off box...n now Parcel lockers??

As if blocking PO box delivery address isnt bad enough now we have to contend withthe next Aus post scam, Parcel lockers. which have size limits and time limits as well. Nice n free to their customers, but monopolising the courier service to them ore...

how can i specify freight as the shipping option

I want to sell an item and the shipping will be by freight. The cost will be location dependent and I want buyers to contact me for a quote. I can't seem to find a way of specifying freight as the shipping option. Can anyone help please.

User avatar by • Community Member
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  • 1 replies
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