buyer changed mind on postage type so now have to charge extra for express post.

buyer has now changed mind on postage type so now have to charge extra for express post. Item already paid through paypal, how do you charge them the extra amount?

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Re: buyer changed mind on postage type so now have to charge extra for express post.

You find their paypal email address (it's in paypal and ebay) and send an invoice to that address from paypal for the extra amount.  

 

The upside is that you won't be charged extra FVF in ebay on the amount, but you will be charged paypal fees so make sure you factor that in (2.4% +30c)

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Re: buyer changed mind on postage type so now have to charge extra for express post.

imastawka
Honored Contributor

Refund - buyer changed mind

 

Reissue invoice with new amount

 

Let the buyer know that is what you are doing

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Re: buyer changed mind on postage type so now have to charge extra for express post.

You find their paypal email address (it's in paypal and ebay) and send an invoice to that address from paypal for the extra amount.  

 

The upside is that you won't be charged extra FVF in ebay on the amount, but you will be charged paypal fees so make sure you factor that in (2.4% +30c)

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Re: buyer changed mind on postage type so now have to charge extra for express post.

Thanks so much for your suggestion
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Re: buyer changed mind on postage type so now have to charge extra for express post.

Thank you, I have done as you suggested. ๐Ÿ™‚
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