Sold a dress to UK, then buyer opened a "return request" on ebay, says its quality is no good.
You have all seen the dreadful "return request" right? New stuff ebay came up to screw sellers.
We have been selling dresses for years, from what she said we know she's most likely a scammer; 99% of our customs loved our design and the quality.
We were still very polite to her, and finally made a agreement that we will refund half the amount and she can still keep the dress.
Then guess what, before we can issue 50% refund to her, we got a notice says "buyer has contacted ebay support".
And, just ONE mintute later, another notice arrived says "we have made a decision blah blah blah.... close this case at buyer's favor".
She got fully refunded.
Well~~~ I wasn't too **bleep** off to be honest, somehow I saw this one coming.
Before when buyer opens a case, you can find it in resolution centre, you can send message in it, you can add tracking in it, and you can check its status.
Now, this new "Return request", keeps every one in dark, you cannot see any details about the case.
AND, notice this, THEY ONLY TOOK ONE MINUTE TO MAKE DECISION, obviously there was no human interference, our fate is the hand of a dead machine.
When can ebay stop supporting scammers?
Didn't they have a new CEO now?
I still don't see any changes!! Why are they still screwing sellers, even harder than before??
Go to your purchase history, you can see that ebay is even promoting buyers to return item, by placing the "Return Item" link at the top and highlighted, instead of the "Leave Feedback" link.
I don't understand why....I can't understand why.
