"enlarge" feature, below the pictures on the listing page been removed?

I am still seeking an answer to my question posted on the answer centre on Friday.



Has the "enlarge" feature, below the pictures on the "Listing" page been removed,
or is it a temporary thing?


 


I was told by Ebay that the "enlarge" feature will not be "turned on" if pictures are smaller than the minimum of 1600 pixels that ebay recommends.


 


All of my pictures are well over this size, but I still don't see the "enlarge" feature.


 


So far ebay has told me:


 


1. the pics are too small. (they are not)


 


2. click Supersize on all my listings. (this did nothing)


 


Does anybody have an answer, or is it gone forever?



Has anybody out there lost the "enlarge" feature from their "Listing" page?


 


I surely can't be the only one


                                              Regards, John


.

Message 1 of 15
Latest reply
14 REPLIES 14

Re: "enlarge" feature, below the pictures on the listing page been removed?


@heihachi_73 wrote:
Hello 2013, I forgot you existed.

The enlarge feature is working here on decent-sized photos. I get "Mouse over image to zoom" underneath practically everything, unless the seller is dodgy and haven't bothered with a decent photo.

It gets even worse!

 

1.30pm Sunday - no images available in search either on eBay or Gumtree.

 

No images available inside listings either.

 

Images are available in ebay search through enlarge button "+" symbol.

 

I foresee a very slow Sunday.

 

How about a store fees credit?

Message 11 of 15
Latest reply

Re: "enlarge" feature, below the pictures on the listing page been removed?

For what, exactly?

 

I have no problems seeing your photos - even the zoom function is working

 

I'm using Edge

Message 12 of 15
Latest reply

Re: "enlarge" feature, below the pictures on the listing page been removed?

I called them the other night, he said he was having the same problem when he looked at it & would forward the issue to the tech department.

Disappointing as there are a lot of items i wont buy if i can not visually inspect them on the enlarge feature.

Bad move eBay! 

Message 13 of 15
Latest reply

Re: "enlarge" feature, below the pictures on the listing page been removed?

same issue, pics are all big enough so that's not the problem. The zoom function reappeared for about an hour yesterday, now gone again on all my listings. It's an issue and they need to investigate.

Message 14 of 15
Latest reply

Re: "enlarge" feature, below the pictures on the listing page been removed?

I’ve got the same problem as a buyer..the enlarge feature returns to the splash page or shuts the app!

Message 15 of 15
Latest reply