Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Log in verification issue for me

I am visually impaired. Whenever I do maintenance on the pc (clear cache etc) I need to log into regula sites again. My problem with Ebay is that the verification part is visual Every other site offers either a code sent by email/sms, or audible opti...

User avatar by Community Member
  • 369 Views
  • 10 replies
  • 0 Helpful

eBay app 2FA problems

Hello!I have been trying to use 2FA on my account but after a few days or so, the eBay app has seemingly disabled 2FA meaning I am unable to login to my account if i ever need to, without having to re-enable 2FA (when trying to login, eBay claims 2FA...

Getting Paid

A buyer is trying to pay for items purchased but gets this message. "Unfortunately, this seller won't post to your location. Please update your delivery address or contact the seller to get a postage option.They already purchased another item, paid i...

User avatar by Community Member
  • 117 Views
  • 2 replies
  • 0 Helpful

Contacting eBay

I have been in touch with the on-line help about five times to reset the incorrect verification phone number held by eBay, with no help provided.I have also attempted on numerous occasions to get help via the telephone, being cut off every time. eBay...

User avatar by Not applicable
  • 166 Views
  • 0 replies
  • 0 Helpful

mobile app scan tool for tracking

What has happened to postage tracking scanner on the mobile app. Very useful tool. Time saving and always correct. Some will say why use it, why buyer needs tracking. As a buyer I want to know where my item is. example i have a 2kg parcel coming from...

"This item isn't available in the requested quantity. It may have been purchased already............

I was told by ebay to be added to exempt list by the seller after experiencing errors adding to cart / purchasing, trying on browser and app. https://www.ebay.com.au/bmgt/ExemptBuyers It did fix my issue I think as I added it to my cart while waiting...

Resolved! Returns noob question

Item arrived defective and i spent a week trying to submit a return request butit would not submit. Possibly because the device I use cannot attach photos. So i submit a "remorse" request and sent the seller a message saying it's defective because i ...

User avatar by Community Member
  • 250 Views
  • 10 replies
  • 0 Helpful

Resolved! Gliche In System - UK Ebay

Hi Everyone,I listed an item as BUY NOW tonight for an agreed price with buyer in UK. Having listed in Australia, I was confused to see from the buyers screenshot that the price on UK Ebay is $28 more than the listed price at my end.Is anyone else ex...

User avatar by Community Member
  • 140 Views
  • 4 replies
  • 0 Helpful

Resolved! RELISTING

My item, # 334683536726, that I first listed for sale a week ago has not attracted any buyers and was relisted automatically yesterday. However, in order to enhance my prospects of a sale I wish to (1) add a word to the title (2) list it in another c...

User avatar by Community Member
  • 108 Views
  • 1 replies
  • 0 Helpful

Resolved! Can't upload photo

I'm trying to upload photos to a new listing but getting this error message. Invalid photo (CLERR002)DSCF0991.JPGThe file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file. The photos are the same JPG format as...

User avatar by Community Member
  • 5769 Views
  • 20 replies
  • 1 Helpful

eBay promotional discount system.

Recently I had the misfortune to suffer a major disappointment in an auction purchase where the original seller's page also included the link to ebay's current promotional discount offer system. There was no option to 'purchase now' on the page and w...

User avatar by Community Member
  • 107 Views
  • 2 replies
  • 0 Helpful

Recent fault in Discussion Board coding - notifications show no thread link

Since the day before yesterday, there has been a problem with notifications (on smart phone, not using the app). There is no bell icon to advise users of a new helpful vote or solution to a thread, and also there is no link to the thread or post whic...

countessalmirena_1-1670660117089.jpeg

sendle labels

Are there any sellers having trouble selecting sendle labels. My options are not highlighted. I have asked ebay but its been 2 weeks now and still not rectified

User avatar by Community Member
  • 445 Views
  • 7 replies
  • 1 Helpful