Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Return Label Not Loading

I received a damaged item and the seller agree to accept a return. Once I initiated the return and got a return ID, I got to the screen to print the return label and the screen kept spinning and never loaded anything. I tried the download and email b...

return label technical issue example.JPG

Restrictions on account not being removed

(Long post)eBay has put restrictions on my account for dropshipping more than a year ago, since then I have not dropshipped at all, however the restrictions have not been removed.When contacting customer support about the issue they tell me to follow...

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  • 828 Views
  • 25 replies
  • 0 Helpful

Item stuck in Ebay warehouse

Hi I have an item I have purchased that seems to be stuck in a Ebay warehouse and hasn't moved in the last month. The address label given to the seller has this warehouse address on it and not my own in Australia. Does that seem right? Cheers

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  • 454 Views
  • 14 replies
  • 0 Helpful

Unable to contact ebay online chat

Hi, i keep getting this message when i tried to contact eBay via chat option. Sorry, I'm having trouble connecting you with an agent. Please try again later. Is there any issue with my account? Thank you.

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  • 622 Views
  • 8 replies
  • 0 Helpful

Resolved! Return item - can't access address label

I request a refund on an item, the seller has agreed and I received an email saying there's a return postage label available, but when I check the status of the refund I can't access the postage label and the status shows as if I've already sent it. ...

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  • 729 Views
  • 2 replies
  • 1 Helpful

Payment History Download Wont Work

Every month I download the payment history for the 1st to the last day of the month and have done so for a long time. You put the dates in and press download and there is a slight variable wait until you get an email telling you it is ready to downlo...

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  • 134 Views
  • 3 replies
  • 0 Helpful

Tracking Percentage errors

I have noticed that Ebay appears to be sending out incorrect data on the weekly percentage of orders that i have uploaded tracking forI have sold 30 items and they tell me there is one item i have not uploaded tracking for and this the percentage of ...

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  • 264 Views
  • 8 replies
  • 0 Helpful

EBAY SHOWING MY PERSONAL INFO TO THE BUYERS IN THE RETURNS WITH FULL NAME

HELLO Everyone, I am really mad with ebay. Although my settings are showing my business name and address in the returns section of my account, the buyers are returning the items with labels showing my full name. I tried reporting this to ebay but the...

Ebay listing photos.

Photos on Ebay listings aren't loading. I can put the cursor over the blank boxes on the left and get the enlarged versions in the big box, but all the photo boxes are blank. It was working fine last night.

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  • 90 Views
  • 1 replies
  • 0 Helpful

Resolved! Oops, we had a technical hiccup

Hello, I ordered an item on 2 July 2023 with Est. delivery Mon 10 Jul - Fri 14 Jul. I contacted the seller on 7 July 2023 to ask why he had not posted the item as yet. He replied that "your item is going to dispatch next week as we have got ETA of ne...

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  • 558 Views
  • 13 replies
  • 0 Helpful

Can't log in to Ebay

I "ll be surprised if this is something there is a solution to, but here goes... I have a steam driven computer at work that is running Windows 98SE. Not because I'm too cheap to replace it, but because I have a one off program on it which is essenti...

Ebay sign in.jpg
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  • 236 Views
  • 4 replies
  • 0 Helpful