Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

How to change item listing view?

Greetings all. Lately on and off the appearance of an item listing on ebay has changed. Before it was pictures of the item on the left, Title, condition, Price, Postage etc in the middle and Seller information box on the right. I like that view. Now ...

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  • 309 Views
  • 7 replies
  • 0 Helpful

Seller not responding to my messages

Hi there,I need some help. I am trying to contact a seller that sold me a hoverboard. I purchased the hoverboard in November as a Christmas present. We noticed that it had some technical issues with the Bluetooth synchronisation and the lights worked...

User avatar by Community Member
  • 362 Views
  • 5 replies
  • 0 Helpful

Support Live Chat + Shipping Labels not working

Hello, recently I've had to contact your support team a few times, and each time I have had the same frustration. When you're going to contact a support team before you even start the chat, you would like to write your whole message correct? instead ...

eBay Login Impossible Loop

I am really frustrated by eBay. I am trying to login to my eBay Australia account to change my contact phone number, but I cannot get past the "Verify your account info - We'll send you a text -----". My issue is that I am currently in New Caledonia ...

User avatar by Community Member
  • 832 Views
  • 6 replies
  • 0 Helpful

notifications

Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?

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  • 702 Views
  • 6 replies
  • 0 Helpful

Can't use Paypal on eBay

Recently, I have been unable to complete payment using Paypal in the eBay checkout on my PC (Chrome is my preferred browser). In the checkout I choose Paypal as preferred payment method. The Paypal popup appears, I log in with my password. The "compl...

Seller Active Listings is missing sale items

For the past week+ my Active listings is not showing some of my items. Its just one or two but its disconcerting as thats the one place i expect to see everything listed and active... of course. I can see all of them if i click a listing and then vie...

User avatar by Community Member
  • 137 Views
  • 2 replies
  • 0 Helpful

Return Label Not Loading

I received a damaged item and the seller agree to accept a return. Once I initiated the return and got a return ID, I got to the screen to print the return label and the screen kept spinning and never loaded anything. I tried the download and email b...

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Restrictions on account not being removed

(Long post)eBay has put restrictions on my account for dropshipping more than a year ago, since then I have not dropshipped at all, however the restrictions have not been removed.When contacting customer support about the issue they tell me to follow...

User avatar by Community Member
  • 858 Views
  • 25 replies
  • 0 Helpful

Item stuck in Ebay warehouse

Hi I have an item I have purchased that seems to be stuck in a Ebay warehouse and hasn't moved in the last month. The address label given to the seller has this warehouse address on it and not my own in Australia. Does that seem right? Cheers

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  • 477 Views
  • 14 replies
  • 0 Helpful

Unable to contact ebay online chat

Hi, i keep getting this message when i tried to contact eBay via chat option. Sorry, I'm having trouble connecting you with an agent. Please try again later. Is there any issue with my account? Thank you.

User avatar by Community Member
  • 640 Views
  • 8 replies
  • 0 Helpful