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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Shipping label, error message 'Something went wrong and we were not able to generate the label'

Just that message, no other explanation given. Tried for two days now. I contacted eBay via their help chat yesterday and I was told 'I will forward this to my technical team' and 'it is a temporary issue' and 'it will be resolved soon' and 'please d...

User avatar by • Not applicable
  • 8089 Views
  • 25 replies
  • 4 Helpful

eBay Plus Notifications

Why would eBay provide a pop up for eBay Plus subscription, with an (x) to close the pop up, only to ignore the x and go into the link anyway. This is really bad design and massively annoying. And this is not something that once I have been forced to...

User avatar by • Not applicable
  • 107 Views
  • 2 replies
  • 0 Helpful

Resolved! No record of my purchase on ebay

Hi,I recently brought an item and there is no purchase history on my Ebay account, nor the sellers side. Not sure what to do, as I have the evidence of proof of purchase with bank account and the sellers recent purchases. How do I contact and convers...

User avatar by • Community Member
  • 379 Views
  • 13 replies
  • 1 Helpful

Scammer anyone else taken with eBays support ?

The SCAM. Win a bid pay for it on PayPal immediately, the day after a PART that P A R T C R E D I T materialised no full credit P A R T C R E D I T and the seller and eBay laugh in your face as $ protection is no longer provided on eBay purchases thr...

User avatar by • Not applicable
  • 286 Views
  • 7 replies
  • 0 Helpful

Contact seller through auction page not working.

Hello all. I have been using eBay for 20 years and never had a problem like this. When I try to contact seller to ask a question from the item auction page, the page goes into an endless loop, and it means that I am unable to contact the seller for a...

User avatar by • Community Member
  • 211 Views
  • 5 replies
  • 0 Helpful

Listings not showing up in search

I have been experiencing issues where some of my listings are not showing up in searches. It's not appearing even if I searched for the item number. Have contacted support a couple of times and they say they will escalate and let me know; but they ha...

User avatar by • Community Member
  • 1351 Views
  • 3 replies
  • 0 Helpful

Paying by Pyapl down ?

Is any one else having a problem paying by Paypal for last two days?When I click on the pay by paypal button the login window opens for a few seconds, then closes and I am left with a spinning wheel.I have tried three different computers, three diffe...

Password forced reset - Account lockout

I see many peple have the same issue with being locked out of their account and being forced to reset their pasword. It makes absolutely no sense to invoke this without firstly attempting to contact the user with their secret Question to verify if in...

User avatar by • Community Member
  • 671 Views
  • 3 replies
  • 1 Helpful

emailchang

Why will eBay not let me change my email address, it tells e new email already taken. I know its my email!!!

User avatar by • Community Member
  • 130 Views
  • 3 replies
  • 0 Helpful

PayPal problem

I am also having a problem with PayPal. As an example, when I click on the Buy-It-Now button and I'm taken to the page where I pay, I click on the PayPal button and the PayPal screen comes up (it looks like a mobile phone) but it only stays there for...

afterpay issues

is anyone having issues using afterpay at checkout? my item is eligible for afterpay and when i go to log in says unknown error

User avatar by • Community Member
  • 259 Views
  • 2 replies
  • 1 Helpful

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