eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Update bank details

I’m trying to update bank details to receive a seller payment but it keeps asking for previous bank details and when I input them, it says there’s an error. Anyone overcome this?

User avatar by • Community Member
  • 458 Views
  • 1 replies
  • 0 Helpful

Printing postage labels

In the last few weeks when I have sold something on eBay and I attempt to print the postage label the screen keeps glitching and I can’t stop it or get out of that glitch,have tried reinstalling the app without any change

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  • 349 Views
  • 3 replies
  • 0 Helpful

Another technical ' glitch'

Just a few weeks ago , I was able to make a purchase without any issues at all , it worked perfect and my parcel arrived in the suggested time . Now, I go to make my selection, and the ' Buy It Now' button just doesn't work anymore and pages don't fu...

User avatar by • Community Member
  • 334 Views
  • 3 replies
  • 0 Helpful

Received item, but "Delivered" not showing after "Paid/Sent"

Hi, I have purchased a few items lately and received them. However, on the Purchase History for each item where it shows "Paid" .... "Sent" ......"Delivered", the 'Paid/Sent" has automatically highlighted to show item status, but the "Delivered" does...

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  • 3696 Views
  • 15 replies
  • 0 Helpful

How to change item listing view?

Greetings all. Lately on and off the appearance of an item listing on ebay has changed. Before it was pictures of the item on the left, Title, condition, Price, Postage etc in the middle and Seller information box on the right. I like that view. Now ...

User avatar by • Community Member
  • 321 Views
  • 7 replies
  • 0 Helpful

Seller not responding to my messages

Hi there,I need some help. I am trying to contact a seller that sold me a hoverboard. I purchased the hoverboard in November as a Christmas present. We noticed that it had some technical issues with the Bluetooth synchronisation and the lights worked...

User avatar by • Community Member
  • 378 Views
  • 5 replies
  • 0 Helpful

Support Live Chat + Shipping Labels not working

Hello, recently I've had to contact your support team a few times, and each time I have had the same frustration. When you're going to contact a support team before you even start the chat, you would like to write your whole message correct? instead ...

eBay Login Impossible Loop

I am really frustrated by eBay. I am trying to login to my eBay Australia account to change my contact phone number, but I cannot get past the "Verify your account info - We'll send you a text -----". My issue is that I am currently in New Caledonia ...

User avatar by • Community Member
  • 845 Views
  • 6 replies
  • 0 Helpful

notifications

Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?

User avatar by • Community Member
  • 714 Views
  • 6 replies
  • 0 Helpful

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