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Forum Posts
Can't use Paypal on eBay
Recently, I have been unable to complete payment using Paypal in the eBay checkout on my PC (Chrome is my preferred browser). In the checkout I choose Paypal as preferred payment method. The Paypal popup appears, I log in with my password. The "compl...
how can I change the default start time on the unsold items relist page?
The default relist time for a scheduled relist is set at 10 am. I want to change this if possible as I relist anything up to 40 items per day and changing each listing individually is tedious.
Contact customer it says Local Pickup but it's actually posted shipping! FIX IT
Hello, how come when I press Contact a customer inside of the order page, it says Local Pickup Location: My area. ??? The customer lives in a completely different state, and the same with my other orders, they do the same thing. This gave me a huge f...
Seller Active Listings is missing sale items
For the past week+ my Active listings is not showing some of my items. Its just one or two but its disconcerting as thats the one place i expect to see everything listed and active... of course. I can see all of them if i click a listing and then vie...
Your account is not authorised to use this feature due to your account status.
Hi Does anyone know what this means, only just started doing this when i try to reply to a sellers questions. Your account is not authorised to use this feature due to your account status.
Return Label Not Loading
I received a damaged item and the seller agree to accept a return. Once I initiated the return and got a return ID, I got to the screen to print the return label and the screen kept spinning and never loaded anything. I tried the download and email b...
Restrictions on account not being removed
(Long post)eBay has put restrictions on my account for dropshipping more than a year ago, since then I have not dropshipped at all, however the restrictions have not been removed.When contacting customer support about the issue they tell me to follow...
Item stuck in Ebay warehouse
Hi I have an item I have purchased that seems to be stuck in a Ebay warehouse and hasn't moved in the last month. The address label given to the seller has this warehouse address on it and not my own in Australia. Does that seem right? Cheers
Unable to contact ebay online chat
Hi, i keep getting this message when i tried to contact eBay via chat option. Sorry, I'm having trouble connecting you with an agent. Please try again later. Is there any issue with my account? Thank you.
How to cancel xcover
How do I cancel an Xcover policy?
Resolved! Return item - can't access address label
I request a refund on an item, the seller has agreed and I received an email saying there's a return postage label available, but when I check the status of the refund I can't access the postage label and the status shows as if I've already sent it. ...
Payment History Download Wont Work
Every month I download the payment history for the 1st to the last day of the month and have done so for a long time. You put the dates in and press download and there is a slight variable wait until you get an email telling you it is ready to downlo...
Tracking Percentage errors
I have noticed that Ebay appears to be sending out incorrect data on the weekly percentage of orders that i have uploaded tracking forI have sold 30 items and they tell me there is one item i have not uploaded tracking for and this the percentage of ...
Resolved! Something went wrong and we weren't able to generate the label
We have parcels to post and keep getting the above error message that "Something went wrong and we weren't able to generate the label". Is there anything we can do to fix this problem, or is the solution out of our hands?
EBAY SHOWING MY PERSONAL INFO TO THE BUYERS IN THE RETURNS WITH FULL NAME
HELLO Everyone, I am really mad with ebay. Although my settings are showing my business name and address in the returns section of my account, the buyers are returning the items with labels showing my full name. I tried reporting this to ebay but the...
