Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Another technical ' glitch'

Just a few weeks ago , I was able to make a purchase without any issues at all , it worked perfect and my parcel arrived in the suggested time . Now, I go to make my selection, and the ' Buy It Now' button just doesn't work anymore and pages don't fu...

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  • 339 Views
  • 3 replies
  • 0 Helpful

Received item, but "Delivered" not showing after "Paid/Sent"

Hi, I have purchased a few items lately and received them. However, on the Purchase History for each item where it shows "Paid" .... "Sent" ......"Delivered", the 'Paid/Sent" has automatically highlighted to show item status, but the "Delivered" does...

User avatar by Community Member
  • 3745 Views
  • 15 replies
  • 0 Helpful

How to change item listing view?

Greetings all. Lately on and off the appearance of an item listing on ebay has changed. Before it was pictures of the item on the left, Title, condition, Price, Postage etc in the middle and Seller information box on the right. I like that view. Now ...

User avatar by Community Member
  • 342 Views
  • 7 replies
  • 0 Helpful

Seller not responding to my messages

Hi there,I need some help. I am trying to contact a seller that sold me a hoverboard. I purchased the hoverboard in November as a Christmas present. We noticed that it had some technical issues with the Bluetooth synchronisation and the lights worked...

User avatar by Community Member
  • 401 Views
  • 5 replies
  • 0 Helpful

Support Live Chat + Shipping Labels not working

Hello, recently I've had to contact your support team a few times, and each time I have had the same frustration. When you're going to contact a support team before you even start the chat, you would like to write your whole message correct? instead ...

eBay Login Impossible Loop

I am really frustrated by eBay. I am trying to login to my eBay Australia account to change my contact phone number, but I cannot get past the "Verify your account info - We'll send you a text -----". My issue is that I am currently in New Caledonia ...

User avatar by Community Member
  • 903 Views
  • 6 replies
  • 0 Helpful

notifications

Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?

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  • 725 Views
  • 6 replies
  • 0 Helpful

Can't use Paypal on eBay

Recently, I have been unable to complete payment using Paypal in the eBay checkout on my PC (Chrome is my preferred browser). In the checkout I choose Paypal as preferred payment method. The Paypal popup appears, I log in with my password. The "compl...

Seller Active Listings is missing sale items

For the past week+ my Active listings is not showing some of my items. Its just one or two but its disconcerting as thats the one place i expect to see everything listed and active... of course. I can see all of them if i click a listing and then vie...

User avatar by Community Member
  • 142 Views
  • 2 replies
  • 0 Helpful