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Forum Posts
How to cancel xcover
How do I cancel an Xcover policy?
Resolved! Return item - can't access address label
I request a refund on an item, the seller has agreed and I received an email saying there's a return postage label available, but when I check the status of the refund I can't access the postage label and the status shows as if I've already sent it. ...
Payment History Download Wont Work
Every month I download the payment history for the 1st to the last day of the month and have done so for a long time. You put the dates in and press download and there is a slight variable wait until you get an email telling you it is ready to downlo...
Tracking Percentage errors
I have noticed that Ebay appears to be sending out incorrect data on the weekly percentage of orders that i have uploaded tracking forI have sold 30 items and they tell me there is one item i have not uploaded tracking for and this the percentage of ...
Resolved! Something went wrong and we weren't able to generate the label
We have parcels to post and keep getting the above error message that "Something went wrong and we weren't able to generate the label". Is there anything we can do to fix this problem, or is the solution out of our hands?
EBAY SHOWING MY PERSONAL INFO TO THE BUYERS IN THE RETURNS WITH FULL NAME
HELLO Everyone, I am really mad with ebay. Although my settings are showing my business name and address in the returns section of my account, the buyers are returning the items with labels showing my full name. I tried reporting this to ebay but the...
Ebay listing photos.
Photos on Ebay listings aren't loading. I can put the cursor over the blank boxes on the left and get the enlarged versions in the big box, but all the photo boxes are blank. It was working fine last night.
is ebay falling appart i cant end a listing and make the bidder the winner then tried to go on to th
tried to change over to new seller page the one the been slowly pushing us towards and it flicks back to old page a lot of things arent working right i cant end aucrtion and make bidder winner ben trying for 4 days what is going on
Automatic relist function has disappeared from my account - No option for it to function
This function has disappeared 6 months ago and there is no place to re-activate it when listing items
Resolved! Oops, we had a technical hiccup
Hello, I ordered an item on 2 July 2023 with Est. delivery Mon 10 Jul - Fri 14 Jul. I contacted the seller on 7 July 2023 to ask why he had not posted the item as yet. He replied that "your item is going to dispatch next week as we have got ETA of ne...
Can't log in to Ebay
I "ll be surprised if this is something there is a solution to, but here goes... I have a steam driven computer at work that is running Windows 98SE. Not because I'm too cheap to replace it, but because I have a one off program on it which is essenti...
Postage
Hi There I have now over three hour tried to list several items, but the sell page refuse to accept the postage calculator settings. i AM NOT NEW TO EBAY AND HAVE NEVER SEEN THIS PROBLEM BEFORE. aRE YOU HAVING TECNICAL ISSUES?? Any clues??
Shipping auto calculation connected directly to each listing.
Greetings everybody, I am going crazy, I spent along time with ebay customer service the other day trying to get my listings connected to sendle/my post aus post so it will auto calculate when someone wants to buy. The response was that its all set u...
Can’t refund my buyer
My buyer cancelled an order and she can't get a refund we have tried everything Ebay has said that it's because of a glitch in the system meanwhile my buyer has waited nine days and still no refund as a seller this is appalling. A glitch in the syste...
UX Bug - Unable to upload image within 2nd and subsequent messages within a 'returns' thread.
After receiving an incorrect part number on an order, I made a returns request with a seller and attached a couple of images with my initial returns request message. The seller then asked for a different photo of the part number on the label of the p...
