Buying & Selling

No reason for payment to be on hold.

I sold a guitar for $3500 no my buyer was delighted. However, EBAY, after deducting, and therefore taking their commission, are still holding the balance of $3k. This is a disgusting abuse of their process and I can only assume they are trying to opt...

Buyer has received item without tracking

Hi, The buyer has received item without any Australia Post tracking being recorded for the transaction. The eBay postage label failed to print properly and the option to reprint it wasn't available so the item was sent Express Post. We will be contac...

Suing Ebay Australia for freezing my funds due to a seamingly endless beauracracy limbo

I sold a Laptop for $1000 on Ebay. The buyer then complained the laptop was not good and wanted to refund back the purchase. My Paypal funds were frozen for this. The buyer than sent the item back to me (I had to purchase the shipping labels) Later, ...

Account suspended and listings ended due to Managed Payments

I have been having problems registering for managed payments, and even though I have contacted eBay numerous times about it, and have now uploaded all the required documents, they have now suspended my account and ended all my listings! I first tried...

item no delivered

I had an item sent from USA with tracking number and checked it tonight on ebay site and it's showing as delivered but I havent received parcel. Its never happened before. Is this a bit strange or where can I go to find out who delivered it? Thank yo...

Police related items

So I put up some vintage police items, coat and badge, which haven't been used for over 50 years and bears no resemblance to the current uniform and Ebay takes them down citing the police policy which says it's so people don't impersonate police. Wha...

I requested a combined shipping and committed to buy but seller can’t give a invoice

I requested a combined shipping and committed to buy but seller can’t give a invoice And I can’t find a pay now option

Flip & Ship Fashion for Free in May’ Promotion

Is anyone else have a problem activating this promo link that's in this morning's 'Seller scoop' email? I received the email on all of my Ids, but when I click it tells me I'm not eligible, even though I have the invitation right in front of me.

Advertised Free Postage, but seller is going to charge me postage.

Hey allI am looking at an item that is being advertised as a buy it now and it has free postage.But when i go to buy the product it comes up with postage.I contacted the seller and they keep telling me its an ebay glitch. Is this right.And can they a...

Has anyone experienced international transaction fee on items purchased in AUD in Australia?

Has anyone experienced international transaction fees while buying in your own country and in your own currency? Lots of vendors/sellers have warehouses in Australia but when you pay the transaction occurs overseas so you pay an additional transactio...

Get contact details of seller for warranty claim

I've bought a small electronic item on ebay from an Australian seller around 10 months ago. Now the item stopped working recently and it's clearly an issue that would fall under warranty. I sent the seller 2 messages on ebay, but they won't reply at ...

Promoted standard listings eBay charging fees on all auctions regardless of buyer origin

Hi all, Looking for help and if anybody else has same issue. Ebay started offering Promoted standard listings for auctions as of yesterday 30th April. (promoted express for auctions end a couple of weeks ago) Same basis as fixed listings you only get...

Payment holds for valuable

I have an extremely prized personal possession I have to sell due to current hardship but my funds won't be released until after the buyer receives it, I'm worried about never seeing the item again or having the funds deducted as it's a match worn ru...

Resolved! buyer keeps on selecting local pickup when they want item posted

So received an offer for an item but saw that the buyer was about 1.5 hours drive away so confirmed that they correctly picked 'local pick up' they said no, they want it posted + $x so i told them i'll be declining the offer please resubmit it select...

Resolved! Return Item not as described to America

Any body has experience returned a laptop to America?The laptop is on the way to Melbourne. I found out the laptop is not the item as the seller described by MPN and its specifications and the worst mistake is the screen non-touch version. The seller...

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