My original enquiry was to determine who the "merchant" was (PayPal or
the seller). Discussions flowed from that. BTW: My bank advised me the
seller was the merchant. Thanks.
Thanks for your question. If that's the case I won't buy. I'll look
elsewhere. When companies don't look after their customers they go
downhill very fast. Kmart is a good example. Years back they tightened
their return policy. Customers bolted. Kmart...
Under the Australian Consumer Law goods purchased have to be of
merchantable quality. Major defects warrant the buyer to obtain a refund
from the seller. Warranties don't come into play in this situation. It's
the seller's responsibility to act (not ...
Thanks for your reply. Australian seller. I think some businesses are
failing with the pandemic and lockdown in Melbourne. I'd say they are
desperate. Am aware of other available actions (CAV & VCAT). I will
leave the chargeback with my bank. I have ...
