on 30-08-2014 02:58 PM
This is absolutely outrageous.
PayPal has banned me for no reason. I've been having issues with this seller for a while now as he has not given me a refund.
He advised me to send the item back to him, in which I did with a tracking number. He received it, but is refusing to give me a refund, and now I am banned off paypal because of this.
What on earth do I do? Do I contact the police? This is clearly fraudulent. I've never been this angered on the internet before.
Solved! Go to Solution.
on 31-08-2014 03:39 PM
on 31-08-2014 06:08 PM
Referring back to your earlier post saying that the seller claimed the item you returned wasn't in the same condition you received it.
http://community.ebay.com.au/t5/Buying/Seller-refusing-to-give-refund/m-p/1476343#M44741
I think the message from Paypal is not referring to you as the seller but as the Paypal user who sent back the item which the actual seller has claimed is not in the same condition as when they sent it to you. Nowhere in the message from Paypal does it actually refer to you as the Seller - only as the user.
Paypal would not normally restrict an account for just one incident like this - I am just wondering if you have other instances of disputes with sellers would could have possibly flagged your account.
on 01-09-2014 10:43 AM
@harley_babes_hoard wrote:I was wondering the same after this happening.
I can visibly see mention of 6 refunds or replacements in OP's feedback left for others-don't know if that would send a red flag to Paypal though as spread over 2 years.
on 30-08-2014 03:15 PM
is the email from paypal for real because sometimes you can get one which is classed as spoof mail
can you log into your paypal account, if you're not sure forward the email to
spoof@paypal.com.au and they will check it out
on 30-08-2014 03:17 PM
I logged in and I got this. I capped it.
This ban was only addressed a few minutes ago. I am absolutely outraged.
The seller has both my money that I paid, and the faulty laptop that he sent me. If anything, he should be banned.
on 30-08-2014 03:20 PM
That screen shot is showing as YOU being the seller.
Why don't you ring Paypal ? They're open now.
on 30-08-2014 03:29 PM
I noticed that too when infact I am the buyer.
I setup a dispute a while ago with that seller, and me and him made arrangements and I closed it.
He never even partook in these arrangements and since then, hasn't given me a refund.
on 30-08-2014 04:02 PM
You really need to phone Paypal to sort out what is being displayed and you should never have closed the dispute until you had your money back. I doubt if Paypal will reopen dispute now.
IF you funded your Paypal payment with your credit card, you could try calling your bank re a chargeback.
on 30-08-2014 04:38 PM
How can I get my account unbanned? I'm 100% sure that it has to do with this transaction.
on 30-08-2014 04:41 PM
I swear. It's like this ban was for him, and one of the paypal staff members has incorrectly issued it to me instead of him.
I did close the dispute when one of the paypal staff members was reviewing it.
on 30-08-2014 04:50 PM
@send_me_it wrote:How can I get my account unbanned? I'm 100% sure that it has to do with this transaction.
You have already been told how to solve the problem......RING PAYPAL!!!!!!!!!!!!!!!!!!! And do it as soon as possible.
on 30-08-2014 05:59 PM