I recently sold an adonit pixel stylus and described it as "used: unpackaged but never used" because I'd taken it out of the box but had it sitting in my pencil holder. So I sold it and now the buyer is saying that it isn't as described because the charger isn't included. I listed it as the stylus and the pictures showed only the stylus. What should I do? I never said the charger wasn't included because it didn't occur to me to do so but I also never said it was included. Other people messaged me asking if the charger was included and I answered honestly no. How should I handle this? Thank you!
Half price the buyer still isn't happy for not getting something that wasn't advertised. I suppose the OP could always tell the buyer they will send the charger if they pay the postage. That might shut them up.
If I saw an ad for something that was out of the box, unused, I would expect what originally came in the box; to wit, a charger. And the instruction manual.
