on โ21-09-2016 09:56 PM
With all manner of threats demands, short fuse, short timetable for messaging etc.
How should I go about cancelling refunding and blocking said buyer?
In a manner that cant leave a neagtive feedback or comment or ratings.
on โ21-09-2016 11:31 PM
Was the item listed as a pick up item or has the buyer paid for postage but now wants to pick up?
If he has only mentioned pickup after buying you are within your rights to insist on posting the item as it was listed.
โ21-09-2016 11:47 PM - edited โ21-09-2016 11:48 PM
@toysandthings12 wrote:I have done the only thing I can do and that is refund the paypal payment.
Sending a message as such and to pay in store if still wishing to pickup.
I don't like your chances of avoiding a neg now that you've refunded, if it was without the buyers approval.
You may also get a defect for doing the refund depending on what excuse you used for the refund.
on โ22-09-2016 04:43 PM
on โ22-09-2016 08:45 PM
I only looked at one of your listings and it did not offer pick up and was free postage so why didn't you just post it? Presumably as many of your things are high value you send them with SOD and insurance anyway.
If any items do have pick up then you have to accept Paypal however you can protect yourself to a certain extent by saying in the listing that anyone picking up must provide photo id with their address and then you get a photocopy and get them to sign that they have collected the item. You can also take down details of their rego.
If the buyer then tries to get their money back you have the details to hand over to the police.
on โ23-09-2016 06:36 PM