Buyer wants a refund after 6 months!!!

[taskiwi]

I don't sell very often but have just listed a few items.  Then I get an email (question on current listing) from a buyer who wants me to refund on an item  bought in July as they basically don't like it now. I'm gobsmacked.   Where do I stand? If I took it back now I presume I wouldn't get a refund of FVF and PP fees (about $45).

[zelly888]

Well now she will with the 180 days policy

[phorum_junkie*]

There was a post just after Paypal announced the 180 day limit from somebody who had rung Paypal and asked how it could be OK for somebody to want a refund for a second hand clothing item after six months and was told that would not happen, it is to cover items where the seller gives a warranty but then of course ignores the buyer after 45 days. I have not heard of anyone having had to refund a buyer after more than 45 days and I am sure they would be on the boards if it was happening.

[digital*ghost]

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@phorum_junkie* wrote:

There was a post just after Paypal announced the 180 day limit from somebody who had rung Paypal and asked how it could be OK for somebody to want a refund for a second hand clothing item after six months and was told that would not happen, it is to cover items where the seller gives a warranty but then of course ignores the buyer after 45 days. I have not heard of anyone having had to refund a buyer after more than 45 days and I am sure they would be on the boards if it was happening.

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The problem with that theory is that PayPal's policy explicitly states INAD coverage only applies to the item in its received state, so still doesn't back up a buyer where warranty claims are concerned. 

The policy was introduced on the 18th of November, 55 days ago - it has not yet been anywhere near long enough to get a good idea of how PayPal will handle disputes after 45 days. 125 days yet to go to even have a chance of knowing how it will work 5-6 months after a purchase.

[kg5collector]

Sound like the buyer needs to pay a $1,500 adminastration fee to finish the deal. 

[davewil1964]

That's all you can come up with after 2 and a half years? Very helpful

[imastawka]

Have you tried lemon juice on the post, Dave?

[davewil1964]

Nothing showing on my puta

[imastawka]

Except the lemon juice.     

[ircinic-7]

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@davewil1964 wrote:

Nothing showing on my puta

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The Orange Oil worked on mine.

And I'm not telling.