How to complain about ebay customer service?

How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our discussion without word, sent a "transcript" to my email that contains sentences that DO NOT APPEAR in our 'conversation' and claims at the end of the "transcript" that I ended the chat?!? Truth: No!!  Disgraceful treatment of a long-time, conscientious seller with perfect feedback. I am incredulous that this person earns money to do this "job".

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How to complain about ebay customer service?

eBay invariably send a "how did we do?" email requesting feedback on the assistance you received, from memory you get to rate 4 different aspects, two of which are specifically for how the rep handled it (I assume their overall performance is ranked this way, as it refers to the specific rep you speak to by name - whether it has a real impact or just floats out there in the void, I couldn't say). 

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How to complain about ebay customer service?

correct.  I left a scathing review of the agent behind my most recent, time wasting interaction with the customer service.  Had a call from Ebay next day.

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How to complain about ebay customer service?

wow you actually spoke to someone at eBay?

That's amazing for a start.

As far as I can see, so called 'Customer Service' is non-existent

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How to complain about ebay customer service?

You're not looking hard enough

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How to complain about ebay customer service?

begoo_8
Community Member

Not helpful to me  at 

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How to complain about ebay customer service?


@begoo_8 wrote:

Not helpful to me  at 


a 2year old thread,

Message 7 of 11
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How to complain about ebay customer service?


@begoo_8 wrote:

Not helpful to me  at 


If you want help, start a new thread but you'll have to outline what your actual problem is. 

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How to complain about ebay customer service?

You have'nt asked anything so how do you expect other members to help you?

 

Start your own thread instead of tacking onto one from 2 years ago

Message 9 of 11
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How to complain about ebay customer service?

Check FB left Sandy..................

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"Start me up I'll never stop......"
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