How to complain about ebay customer service?

[sasch6744]

How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our discussion without word, sent a "transcript" to my email that contains sentences that DO NOT APPEAR in our 'conversation' and claims at the end of the "transcript" that I ended the chat?!? Truth: No!!  Disgraceful treatment of a long-time, conscientious seller with perfect feedback. I am incredulous that this person earns money to do this "job".

[sandypebbles]

Am I reading what I think I am reading?

The bought from a dodgy as seller in China (that much is right)

Reviewed (?) received (?) 

Apparently has'nt opened a dispute (?)

Not sure where the need would be to complain about customer service 

But then they leave almost all neuts even when they are happy 

Too much rain and not enough coffee 

[hagenbob]

Let me know if you ever find someone. I have been trying to get someone more senior than the ebay "Flag wavers" who, as you say, do not care really what happens.

I am involved in a scam with a buyer and despite sending all documentary evidence to ebay on the matter, they will not speak to me any further and now I am down $1500.

Is there anyone like Fair Trading Dept that such matters can be reported to for a proper investigation, in Australia?

It is just so frustrating.

Will really appreciate any contacts that you can direct me to

Bob

[hagenbob]

It just floats around, I am sure.

[repentatleisure1952]

Asking someone who has not come back once on a 3 year old thread is unlikely to get you an answer.

If you provide details of what has happened one of the members here may be able to point you in the right direction.

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.