on 02-04-2019 11:22 AM
Item highlighted in red will affect me the most...
AMENDMENTS TO THE PAYPAL ACCOUNT USER AGREEMENT-
We are updating the PayPal User Agreement, and the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS). These changes will go into effect on May 6, 2019. If you agree to these changes, you don’t have to do anything. If you don’t agree with these changes, you may close your account. If you close your account before May 6, 2019, the changes will not apply to you.
Amendments to the PayPal User Agreement and the CFSGPDS
on 04-04-2019 08:27 PM
Yea that's fine. But charge the buyer if they're requesting a cancellation
Someone selling a $10,000 item can have the buyer just change his mind, ask for a refund and the seller is out of pocket $300?
on 04-04-2019 08:39 PM
@lyndal1838 wrote:Why doesn't it sound right?
All it means is that paypal will no longer do transactions for free. Why should they transfer money twice at no cost to buyer or seller? It has always been user pays....paypal is just catching up with everyone else.
It's not free at the moment. They keep the 30c fixed fee. They are changing to they keep the 30c fixed fee and the percentage of sale price fee.
on 04-04-2019 08:40 PM
You can just "accidentally" send someone too much money then immediately organise an unauthorised use chargeback and they'll be out the fee and the chargeback fee.
on 04-04-2019 09:49 PM
@oz-e-seller wrote:
@lyndal1838 wrote:Why doesn't it sound right?
All it means is that paypal will no longer do transactions for free. Why should they transfer money twice at no cost to buyer or seller? It has always been user pays....paypal is just catching up with everyone else.
It's not free at the moment. They keep the 30c fixed fee. They are changing to they keep the 30c fixed fee and the percentage of sale price fee.
It is not that long ago that paypal started keeping the 30c fixed fee....it was originally all refunded when a full refund was done.
That was fine in the early days when refunds were not so common.
Then ebay started allowing/encouraging part refunds (of postage etc) and it must have been getting out of hand. Once ebay sold off paypal it made sense that paypal should have to start charging and the 30c fee came in.
I am hardly surprised at this new impost.
There has also been an increase in the fees for sending money between friends and family...they used to be free.
on 09-04-2019 07:57 PM
on 09-04-2019 07:58 PM
on 09-04-2019 08:37 PM
@letscleanupmycupboards wrote:
Lyndal it’s still free for family/friends payments
Only if they're in Australia.
Overseas payments are charged $1(conversion fee, I believe)
on 10-04-2019 07:59 AM
on 10-04-2019 09:00 AM
It is usually cheaper to let paypal do the conversion than your Aussie bank, especially if large sums are being transferred.
Most of my family/friends payments go to the USA or Canada.....for Aussie transfers I do direct bank transfers.
on 19-04-2019 01:19 PM
Exactly oz-e-seller.
What a wonderful sabotage tool PayPal have created.
Couple with ebay's new 4% extra FVF if your SNAD rate ( justified or other ) is too high
it will create a perfect storm for small sellers.
Please don't anyone chime in with 'sellers should lift their game'.
No seller has any defense against buyers simply turning a COM into a SNAD to avoid paying return postage.
Once a SNAD claim ( whether justified or not ) is raised it will count against you.