on โ08-05-2017 04:19 PM
As a seller I am aware that I may not leave a(red)negative feedback to a buyer for an unpaid item case. What statement can I write on a(green)positive feedback that makes the community aware of a non-paying member that is allowed by ebay?
on โ09-05-2017 09:04 PM
on โ09-05-2017 11:52 PM
Well, I'm happy to share how I leave feedback for non-payers.
Just before I close an unpaid case I give my usual standard feedback "Thank you for your purchase". After the case is closed I add a follow-up feedback "<<userid>> what a shame you didn't follow-through with payment "
I don't think positive feedback for buyers means anything so the extra undeserved green dot doesn't bother me. But the information for other sellers is great information which I have appreciated when I find it.
Because it's a follow-up feedback it sticks out like a sore thumb in their feedback too.
I believe this is within ebay's policy T&C's. I've never had one removed or a received policy violation for it.
on โ10-05-2017 10:31 AM
Best way to eliminate non-payers is to have all your items set for BIN with Immediate Payment enabled and you will never have a non-payer issue ever again.
on โ10-05-2017 02:43 PM
how do you do "Immediate Payment enabled" please
โ10-05-2017 03:04 PM - edited โ10-05-2017 03:04 PM
That's also the quickest way to deter buyers who want to benefit from combined postage, and it doesn't stop them wanting to cancel, or if you won't cancel, to accept it and then claim it's not as described, thus costing you return postage. Sorry, but I'd rather a non-payer that gets a strike rather than go through the other rubbish.