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Buyer did not pick up item from post office: who pays?

Hi allI have posted a copy of tracking info below.The item was never collected from post office. I have not yet received the return to sender item.What would you do in this situation?Thanks in advance Time and date Place MessageMonday, May 29, 2017 1...

Resolved! Should I be charged an insertion fee? The item was removed before any bids due to ownership dispute

Does ebay charge an insertion fee even when the item has been withdrawn after a short period and there were no bids?.Reason for removal there was a family dispute on ownership. This will mean once the ownership is settled and the item is offered agai...

User avatar by • Community Member
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  • 13 replies
  • 0 Helpful

PayPal refunded my buyer instantly

So I got the email from Enay saying my item had sold and the PayPal email saying the buyer had paid but when I went to do the shipping label it showed I had refunded the sale. I messaged the buyer and they said they had paid and were expecting the it...

User avatar by • Community Member
  • 3155 Views
  • 13 replies
  • 0 Helpful

Resolved! Cancel return request

Hi, I auctioned a mobile phone, sent it to the auction winner but he said it didn't work (low receive sound) and initiated a return. I accepted his return but then he changed his mind and now wants to keep it. How do I (or he) cancel the return to al...

New feature in Sold - post by ...

Has anyone noticed the new feature on your Sold page where it tells you the date you need to post things by? Providing it works consistenly (and accurately), it could be handy because we'll know whether or not ebay count public hols or weekends in th...

Successful reversal of negative feedback

Just wanting to share my joy today - Ebay have agreed with me that a negative feedback left by a buyer for a pickup only item was unjustified and have removed it from my feedback page.Buyer had made no attempt to contact me about their dissatisfactio...

User avatar by • Community Member
  • 560 Views
  • 4 replies
  • 9 Helpful

More listing garbage.

Listing items and once I select the title it comes up with Listing Just got easier,(as usual it's not). The put all this garbage in the way that has nothing to do with my listing.title. So you have scroll to the bottom and get another that listing is...

Resolved! My buyer in Australia hasn't received order

I mailed my Australian buyer his $45.00 order using eBay shipping with international USPS and it's two plus weeks past it's due date to be delivered. Buyer opens a eBay request because item has not been received. Does the seller have any protection t...

Ebay listings on shopify

I am all a bit new to other selling platforms. Does ebay allow you to have your listings on shopify as well ? Does this affect your ebay sales or ranking ? Does it affect your ebay listings visibility on ebay searches ? I do well from ebay but want t...

Resolved! Is this a glitch...

I logged out of my eBay account this morning at about 8am.Came back at 11.30ish and went to mark 2 items off as sent and to leave feedback.All my sold items now state I have to send them and they are all late with the posting.The problem is, they hav...

Trying to avoid possible feedback problem

I sold something in my selling account yesterday and posted it this morning. As soon as I marked it as sent I got a message demanding proof of postage claiming I was trying to scam him. Truth is it was only a small item so it was sent using a stamp, ...

Best listing Management system to use?

I've used Auctiva in the past and have been happy with it but opening up a new store now after being out of the game for awhile. Can anyone give me any insight whether there is a better management system these days for roughly the same cost?Thank you...

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