on โ03-12-2021 11:10 AM
21/11 sold a shirt - at a reduced buy it now (bargain) - after direct contact from buyer for the lower offer - however since then no contact no response no paymetn - have sent a reminder invoice and a friendly wake up email - now wishing to go to non payment dispute - however it doesnt seem to exist any more (does it) - and it looks like buyers have a free hand to change their minds?
on โ03-12-2021 11:16 AM
on โ03-12-2021 11:25 AM
If you don't want to keep chasing buyers or cancelling transactions, you could change your items to BIN with Immediate Payment required. Giving the option of Best Offer is also going to have you getting fed up with buyers who try and totally low ball you well below the auction starting price.
I think auctions are pretty overrated these days. Sellers don't really get the prices they used to in the past.
on โ03-12-2021 11:26 AM
it's a lot simpler now - just choose "cancel order" and follow the prompts for non-payment.
on โ03-12-2021 11:27 AM
Do you not read eBay updates/announcements?
on โ03-12-2021 11:33 AM
Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.
on โ03-12-2021 11:38 AM
@jellybirddesigns wrote:Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.
Why not use Non Payment?
on โ03-12-2021 12:03 PM
@repentatleisure1952 wrote:
@jellybirddesigns wrote:Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.
Why not use Non Payment?
Correct, use the non-payment option then the buyer gets a strike against their account and cannot leave feedback.
on โ03-12-2021 12:30 PM
Thanks for the clarification!
โ03-12-2021 12:40 PM - edited โ03-12-2021 12:40 PM
If you cancelled the transaction because the buyer didn't pay, any Feedback left by the buyer will be removed and your seller standards won't be affected.
https://www.ebay.com.au/help/selling/selling-getting-paid/cancel-transaction?id=4136