on 07-06-2022 08:38 AM
I am just wondering if anyone else is have the same problem.
Items sold and buyer chooses Express post, my cost is $9.95 which includes handling.
Their invoice from eBay states that they are being charged only $8.00 for the Express Post
I can't purchase an express post envelope for Under $8.97.
So how is eBay allowed to reduce my postage without my consent, or do I have to say
not to change or something ??
Any help would be appreciated 🙂
on 07-06-2022 10:18 AM
It sounds like they are an eBay Plus member and have opted for the "express post" option on your listing.
Nothing you can do about it - that's one of the perils of offering eBay Plus.
on 07-06-2022 01:26 PM
To avoid this happening again, I suggest you make your listings not qualify for ebay plus.
Don't have 1-day handling, or don't have an express option , or don't offer COM returns.
Not having any of those will mean you are not eligible for Plus.
on 07-06-2022 08:53 PM
And from 8th of July, Ebay is changing how the express post contribution will apply to multiple /combined ebay plus purchases.