Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Return policy tech issue

Hi team,anyone else having issues trying to list new items due to eBay saying you need to update refund policy when I am already using same policy for other 15 items I’m selling with no issue previously up until today where it won’t accept same refun...

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  • 42 Views
  • 2 replies
  • 0 Helpful

Upate I.D. info

I recieved messages from Ebay to update my I.D. info which inclduded photos of my drivers licence. I did all that was required twice and have now been told I have not done it and my account is on hold. What to Do???

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  • 51 Views
  • 2 replies
  • 0 Helpful

orders stuck in awaiting postage.

Is anyone else having problems with their items getting stuck in the awaiting postage category.I now have two items that have been dispatched with tracking updated that will not allow to be marked as sent.They are now overdue for dispatch by a few da...

Unable to purchase Sendle postage labels

Hi, I've been unable to purchase Sendle postage labels. I've tried both the Drop Off and Pick Up options and always get the error "Something went wrong and we weren't able to generate the label". There are no issues with the Australia Post address la...

Is anyone else having problems listing new items or revising existing listings?

I have been having issues listing new items and revising my current listings for the past 48 hours, I was on the phone for over 2 hours yesterday and 7 customer service people later only to be told it appears Ebay have some technical issues on their ...

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  • 2408 Views
  • 14 replies
  • 0 Helpful

My father's ebay account got blocked for no reason.

Hi Ebay community. I've been selling for many years and my father has needed his own account as he has entered retirement and gotten into hobbies. However, for some reason, his account was permanently suspended. I can't see any reason why looking thr...

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  • 120 Views
  • 5 replies
  • 0 Helpful

Faulty diesel heater purchase

item purchased didnt work, very frustrated as seller has not replaced or refunded. I contacted the seller on the last day of the return policy, as I was trying to get it to go, REMOVED have not been helpful

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  • 205 Views
  • 9 replies
  • 0 Helpful