Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Ebay Sellers Fees issue and now suspended account

Hello I need your help I am at my wits end I do not know what to do. I have been locked out of my Ebay account because of non payment of fees and I cannot seem to pay them no matter what I do. I have put my bank account number into my ebay account bu...

Problems making a listing - glitch from ebay

I have been trying to make a listing. I’m trying to sell some shoes. I’m on able to use eBay authenticate. I don’t know why. I keep getting a message saying that I either have too many titles or I have fraudulent goods. This is not true. There’s an o...

Order cancellation

I purchased an item at 1.43pm Qld time today. I had purchased the wrong item. At 1.48pm, I requested cancellation of the order. Within about a minute or so, I received a message from Ebay telling me that the sender had refused to cancel the order bec...

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  • 226 Views
  • 6 replies
  • 1 Helpful

Fraud Invoice

I have received an Invoice for over $1,000 for something bought on e-Bay. I did not order anything from e-Bay & this is a fraud Invoice. Please deal with this.

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  • 1332 Views
  • 8 replies
  • 0 Helpful

Technical ebay glitch

I received a reply from a seller from eBay, the reply return icon send me to government website. https://forms.sa.gov.au/#/form/61d8bc18ad9c585180ab5454/page/999/app/632a2fcc4d43314f346f8367I'm quite sure I should have returned to ebay Web page to re...

Unable to verify bank account

I sold an item on 16th September , funds became available Friday 30th September. Added a new bank account , have been requested to upload a bank statement however there is no option to do so. The link they provided initially does not work, and they h...

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  • 153 Views
  • 2 replies
  • 0 Helpful

cant ring ebay

Ebay restricted my account due to a sign in issue, i have tried multiple times to ring ebay, they keep hanging up. When i request them to call me the phone rings and then hangs up. What is going on, how do i get in contact with them? I cant buy anyth...

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  • 116 Views
  • 4 replies
  • 0 Helpful

Online Certificate and safe delivery

HiI brought a few gem stones; they have an online certificate.How can I access my certifier's & download them? AND These items being tiny, how can delivery ensure & made to me in hand. Thanks,ND

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  • 89 Views
  • 3 replies
  • 0 Helpful

Glitch inhibiting me from placing a bid

So, I.m trying to bid on an item and the item page keeps glitching in and out and stopping me from making a bid, The time schedule lead me to think it finished this morning bit after it expired it all went pear-shaped, and added another 8 hours onto ...

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  • 99 Views
  • 2 replies
  • 0 Helpful

Error on One time Payment for Seller Fees

I have been trying to make a pyament on my seller account and an error message appears as per attached referring to excessive payments. Chatted online with rep who had no idea and said just make payment via credit card. Not what I wanted to do as I h...

Can't list items due to "Postage Service" field resetting

HI, Today and last night I have tried to list two items. As per usual I filled out the parcel weight and size, then selected Australia Post standard parcel with signature. When I try to list the item, I get the error message saying "Looks like someth...

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  • 1208 Views
  • 7 replies
  • 1 Helpful