Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Packing Slip Image is Distorted

When a packing slip includes images of items sold, the images are always squished out of shape into a square. The only images that print correctly are square images. Images with different horizontal and vertical sizes are horribly reshaped. I reporte...

Error on email saved

Hi, Help.... I have accidently saved my email in Ebay account incorrectly. I saved the information without the ( .au ) at end of email. I clicked save password on my computer, but now I've realized I can't fix it.

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EBay appears to have a coding error see example below

For years I have regularly searched for "Ziera" in women's shoes. When I click on page 2 it defaults to" Sierra". It actually puts that word in the search at the top of my page. This gives results such as automobile parts as well as another brand of ...

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Technical glitches when listing, using sell similar feature and revising listings

For 2 days I've had trouble completing listings, using the sell similar feature and revising listings. I can enter in information up to a point, usually through entering in my description, but when I enter in price or shipping information I get bounc...

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eBay Sites Link

Anyone have a reason why the link for eBay Sites is no longer accessible? Not working here, on UK, USA and doesn't even come up as an option on dot ca (Canada). Now unable to respond to a message of a UK user. Strange thing to disable. -Lotzofuniqueg...

purchases history changes

I am having the same problem (purchase History missing) yesterday it was normal today i have no purchase history on my pc. I still have watch list ect just no purchase, Ebay is asking "Share your thoughts on the new Purchase History',, any one know w...

Technical issue: Photos not downloading in ALL listed items

For a week or so now, tapping on photos in the eBay app doesn’t bring up the photo up. Happening across many items. Example. search for vases, brings up list. tap on item of interest. Horizontal photo scroll and listing details appear. Tap on photo. ...

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Security

Hi all I try to chat with ebay bat my account on hold.I need number to call i am from IsraelTnx

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Resolved! 2 factor authentication help

I have been trying to set up 2FA but it keeps saying there is 'an error, please try again'. it has been doing this from the desktop website for several days. I don't use the app. any thoughts? anyone i can contact?

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